Live chat specialist - German and English – Night Shifts Работа › Оператори в кол център The role: Live chat specialist – German and English – Night ShiftsWe are looking for Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights... гр. София вчера Наблюдавай The role: Live chat specialist – German and English – Night ShiftsWe are looking for Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - Portuguese and English - Night Shifts Работа › Оператори в кол център The role: Live chat specialist – Portuguese and English – Night ShiftsWe are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is... гр. София вчера Наблюдавай The role: Live chat specialist – Portuguese and English – Night ShiftsWe are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Portuguese and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - Portuguese and English - Night Shifts Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – PORTUGUESE AND ENGLISH – NIGHT SHIFTSWe are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – PORTUGUESE AND ENGLISH – NIGHT SHIFTSWe are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:• You need to have the ability to demonstrate excellent verbal and written communication skills in Portuguese and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.YOUR PACKAGE WILL INCLUDE:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - Portuguese and English - Night Shifts Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – PORTUGUESE AND ENGLISH – NIGHT SHIFTSWe are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – PORTUGUESE AND ENGLISH – NIGHT SHIFTSWe are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:• You need to have the ability to demonstrate excellent verbal and written communication skills in Portuguese and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.YOUR PACKAGE WILL INCLUDE:• Discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
LIVE CHAT SPECIALIST – PORTUGUESE AND ENGLISH – NIGHT SHIFTS Работа › Оператори в кол център We are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is i... гр. София днес Наблюдавай We are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.WHY WE NEED YOUWe are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries;You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements;Always providing fast, accurate, thorough and friendly responses;You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management;It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services;You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?YOUR EXPERIENCE:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:You need to have the ability to demonstrate excellent verbal and written communication skills in Portuguese and English;Customer – obsessed;Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?Our experience-based salaries are competitive, and we provide advice and dedicated assistance to those moving to Sofia.Your package will include:Health and Dental Insurance for you, your partner and your children (if you all live at the same address)A personal interest allowance to let you learn something new or pursue a hobbyA great yearly bonus based on performanceAdditional skills bonuses (600 BGN) up to 3 times per year;Looking to extend your family? You will receive a cash gift of 1,000 BGN for your new addition whilst working for usPersonal e-learning courses and training supporting the development in your career25 days annual leaveA sports’ card membership valid across the countryIn-house yoga and gymnastic classes, as well as dancesDiscounts as a compliment form us among different servicesFree snacks, fruits and drinks in the officeABOUT THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.comPlease note we cannot accept general applications; this inbox is just for providing support to those who need it.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.WANT A SEAT AT THE TABLE? APPLY NOW!We will aim to respond to you as soon as possible. If you’re the right fit for the role, you will be invited to a phone/zoom interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Find your passion with PokerStars.
Live Chat Specialist - German and English - Day Shifts Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – GERMAN AND ENGLISH – DAY SHIFTSWe are looking for a Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting b... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – GERMAN AND ENGLISH – DAY SHIFTSWe are looking for a Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands. WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.YOUR PACKAGE WILL INCLUDE: Discretionary annual performance bonus based on personal and company metrics.Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; WHAT HAPPENS NEXT? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - German and English – Day Shifts Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – GERMAN AND ENGLISH – DAY SHIFTSWe are looking for a Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting b... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – GERMAN AND ENGLISH – DAY SHIFTSWe are looking for a Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands. WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.YOUR PACKAGE WILL INCLUDE: Discretionary annual performance bonus based on personal and company metrics.Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; WHAT HAPPENS NEXT? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
LIVE CHAT SPECIALIST - RUSSIAN AND ENGLISH – NIGHT SHIFT Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – RUSSIAN AND ENGLISH – NIGHT SHIFTWe are looking for Live chat specialist – Russian and English to join our busy customer support data-driven team based in Sofia, Bulga... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – RUSSIAN AND ENGLISH – NIGHT SHIFTWe are looking for Live chat specialist – Russian and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It It is a a Night shift role (4 nights 11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.WHY WE NEED YOUWe are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries;You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements;Always providing fast, accurate, thorough and friendly responses;You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management;It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services;You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?YOUR EXPERIENCE:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English;Customer – obsessed;Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?Our experience-based salaries are competitive, and we provide advice and dedicated assistance to those moving to Sofia.Your package will include:Health and Dental Insurance for you, your partner and your children (if you all live at the same address)A personal interest allowance to let you learn something new or pursue a hobbyA great yearly bonus based on performanceAdditional skills bonuses (600 BGN) up to 3 times per year;Looking to extend your family? You will receive a cash gift of 1,000 BGN for your new addition whilst working for usPersonal e-learning courses and training supporting the development in your career25 days annual leaveA sports’ card membership valid across the countryIn-house yoga and gymnastic classes, as well as dancesDiscounts as a compliment form us among different servicesFree snacks, fruits and drinks in the officeABOUT THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.comPlease note we cannot accept general applications; this inbox is just for providing support to those who need it.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.WANT A SEAT AT THE TABLE? APPLY NOW!We will aim to respond to you as soon as possible. If you’re the right fit for the role, you will be invited to a phone/zoom interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Find your passion with PokerStars
LIVE CHAT SPECIALIST – SPANISH AND ENGLISH – NIGHT SHIFT Работа › Оператори в кол център THE ROLE: THE ROLE: LIVE CHAT SPECIALIST – SPANISH AND ENGLISH – NIGHT SHIFT We are looking for Live chat specialist – Spanish and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a Night shift role (4 nights/11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.WHY WE NEED YOUWe are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries;You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements;Always providing fast, accurate, thorough and friendly responses;You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management;It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services;You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?YOUR EXPERIENCE:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:You need to have the ability to demonstrate excellent verbal and written communication skills in Spanish and English;Customer – obsessed;Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?Our experience-based salaries are competitive, and we provide advice and dedicated assistance to those moving to Sofia.Your package will include:Health and Dental Insurance for you, your partner and your children (if you all live at the same address)A personal interest allowance to let you learn something new or pursue a hobbyA great yearly bonus based on performanceAdditional skills bonuses (600 BGN) up to 3 times per year;Looking to extend your family? You will receive a cash gift of 1,000 BGN for your new addition whilst working for usPersonal e-learning courses and training supporting the development in your career25 days annual leaveA sports’ card membership valid across the countryIn-house yoga and gymnastic classes, as well as dancesDiscounts as a compliment form us among different servicesFree snacks, fruits and drinks in the officeABOUT THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.comPlease note we cannot accept general applications; this inbox is just for providing support to those who need it.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.WANT A SEAT AT THE TABLE? APPLY NOW!We will aim to respond to you as soon as possible. If you’re the right fit for the role, you will be invited to a phone/zoom interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Find your passion with PokerStars.
Chat & Email Support PokerStars - German - Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – German – Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift rol... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars – German – Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Airline Reservation Specialist with English - night shifts Работа › Администрация и офис сътрудници Are you ready to take your career to the next level? Are you ready to take your career to the next level? Airline Reservation Specialist with English - night shifts included Do you want to work for one of the biggest and well known European airline companies? If you have the motivation, relevant experience and the desire to learn and develop in a multinational corporate environment, we encourage you to read all the details below and apply for the open position. This would be the right role for you if you: - Have excellent language skills in English language - Have excellent communication skills - Have previous experience in a travel agency, airline reservations or similar role - this will be considered as an advantage - Have motivation for development - Are able to work on flexible shifts; including night shifts ABOUT YOU: - You want to be part of a team which is responsible for providing an excellent customer care service to the clients of the airline company – via phone and email - You have excellent communication skills and you would be happy to support customers with reservations and flight changes in a polite and professional manner - You want to work in friendly and positive environment - You are looking for place where you can develop yourself professionally WE WILL GIVE YOU: - Very competitive salary - Salary increases upon reached milestones - Attractive performance incentives - Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; - Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications) - Monthly/Quarterly Rewards & Recognition Programs It’s not just a job, it’s your career!
Live chat specialist - Russian and English – Fixed Late Shift Работа › Оператори в кол център The role: Live chat specialist – Russian and English- Fixed Late ShiftWe are looking for Live chat specialist – Language and English to join our busy customer support data-driven team based in Sofia, ... гр. София днес Наблюдавай The role: Live chat specialist – Russian and English- Fixed Late ShiftWe are looking for Live chat specialist – Language and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - Italian and English - Fixed Late Shift Работа › Оператори в кол център THE ROLE: Live chat specialist – Italian and English – Fixed Late ShiftWe are looking for Live chat specialist – Italian and English to join our busy customer support data-driven team based in Sofia, ... гр. София днес Наблюдавай THE ROLE: Live chat specialist – Italian and English – Fixed Late ShiftWe are looking for Live chat specialist – Italian and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - Italian and English - Fixed Late Shift Работа › Оператори в кол център THE ROLE: Live chat specialist – Italian and English – Fixed Late ShiftWe are looking for Live chat specialist – Italian and English to join our busy customer support data-driven team based in Sofia, ... гр. София днес Наблюдавай THE ROLE: Live chat specialist – Italian and English – Fixed Late ShiftWe are looking for Live chat specialist – Italian and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - Russian and English – Fixed Late Shift Работа › Оператори в кол център THE ROLE: Live chat specialist – Russian and English- Fixed Late ShiftWe are looking for Live chat specialist – Language and English to join our busy customer support data-driven team based in Sofia, ... гр. София днес Наблюдавай THE ROLE: Live chat specialist – Russian and English- Fixed Late ShiftWe are looking for Live chat specialist – Language and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - Italian and English - Fixed Late Shift Работа › Оператори в кол център THE ROLE : Live chat specialist - Italian and English - Fixed Late ShiftWe are looking for Live chat specialist - Italian and English to join our busy customer support data-driven team based in Sofia... гр. София днес Наблюдавай THE ROLE : Live chat specialist - Italian and English - Fixed Late ShiftWe are looking for Live chat specialist - Italian and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 - 01:00 on rotation. The team is involved in a variety of different tasks, ensuring the players experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?Youll be our Group ambassador, helping our customers with any questions they may have. Well provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improving their end -user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so youll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WERE LOOKING FOR?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behavior:Highly- motivated with great attention to detail and able to evaluate customer demands.WHATS IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
LIVE CHAT SPECIALIST - RUSSIAN AND ENGLISH – FIXED LATE SHIFT Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – RUSSIAN AND ENGLISH- FIXED LATE SHIFTWe are looking for Live chat specialist – Language and English to join our busy customer support data-driven team based in Sofia, ... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – RUSSIAN AND ENGLISH- FIXED LATE SHIFTWe are looking for Live chat specialist – Language and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.WHY WE NEED YOUWe are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries;You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements;Always providing fast, accurate, thorough and friendly responses;You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management;It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services;You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?YOUR EXPERIENCE:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English;Customer – obsessed;Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?Our experience-based salaries are competitive, and we provide advice and dedicated assistance to those moving to Sofia.Your package will include:Health and Dental Insurance for you, your partner and your children (if you all live at the same address)A personal interest allowance to let you learn something new or pursue a hobbyA great yearly bonus based on performanceAdditional skills bonuses (600 BGN) up to 3 times per year;Looking to extend your family? You will receive a cash gift of 1,000 BGN for your new addition whilst working for usPersonal e-learning courses and training supporting the development in your career25 days annual leaveA sports’ card membership valid across the countryIn-house yoga and gymnastic classes, as well as dancesDiscounts as a compliment form us among different servicesFree snacks, fruits and drinks in the officeABOUT THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.comPlease note we cannot accept general applications; this inbox is just for providing support to those who need it.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.WANT A SEAT AT THE TABLE? APPLY NOW!We will aim to respond to you as soon as possible. If you’re the right fit for the role, you will be invited to a phone/zoom interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Find your passion with PokerStars
Chat & Email Support Specialist with English/German/French/Spanish Работа › Администрация и офис сътрудници 2 150 лв At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not ... гр. Хасково днес Наблюдавай At HRS, we believe the right job can transform a persons life and the right person can transform a business. Were passionate about connecting our candidates with the right job for them. You are not an exception! The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients For one of our clients an innovative company specialized in financial services we are looking for: Chat & Email Support Specialist with English *REMOTE POSITION* Main responsibilities: - Provide customer service at the highest company standards; - Verification processing of documents; - Establish long-term business relationships; - Maintain and update customer data in the CRM system. The company offers: - Initial training; - Attractive salary; - Multicultural environment; - Flexible working hours; - WFH - A chance to get actively involved in the creation of a brand new product. Job requirements: - You need to have the ability to demonstrate excellent verbal and written communication skills in English; - Possessing the ability to multitask, work well in a dynamic environment and think quickly, so that you can make solid decisions; - Demonstrated ability to achieve high-performance goals and meet deadlines; - Excellent communication and customer service skills. Apply now and join the international team! All applications will be treated strictly confidential. Only short-listed candidates will be contacted. HRS Bulgaria has License № 2361 valid from 15.09.2017.
Chat & Email Support - Italian - Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – Italian – Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift ... гр. София вчера Наблюдавай The role: Chat & Email Support PokerStars – Italian – Night Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift role (4 nights 11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.
Chat & Email Support - Russian - Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – Russian – Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift ... гр. София вчера Наблюдавай The role: Chat & Email Support PokerStars – Russian – Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift role (4 nights 11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.
Chat & Email Support - Romanian- Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars - Romanian and English- Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Ni... гр. София вчера Наблюдавай The role: Chat & Email Support PokerStars - Romanian and English- Night Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in Romanian and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
Chat & Email Support - French - Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – French and English- Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Nigh... гр. София вчера Наблюдавай The role: Chat & Email Support PokerStars – French and English- Night Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role.
Chat & Email Support - French - Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars - French and English- Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Nigh... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars - French and English- Night Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
Chat & Email Support - Italian - Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars - Italian - Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift ... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars - Italian - Night Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift role (4 nights 11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for? Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
Chat & Email Support - German - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars - German – Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, s... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars - German – Day Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include: Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
Chat & Email Support PokerStars - German - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – German – Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, s... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars – German – Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include: Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Technical Support Specialist fluent in French - Night Shifts Работа › Оператори в кол център 1 900 лв We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digit... гр. София днес Наблюдавай We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and its more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. As a TTEC Customer Experience Champion, You’ll Enjoy: Extensive training programs;Environment that stimulates achievement and excellent customer service;Competitive remuneration package;Access top notch business best practices;Work in a challenging and pleasant business environment. What You’ll be Doing: As a Brand Ambassador, you will be the first point of contact for both our business and consumer customer base, responding to multichannel queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore, we will provide you with all the necessary tools, training and confidence needed to do a great job. On a typical day, you’ll do: Password Reset & Account unlock;IE troubleshooting;Wireless troubleshooting;Installation of software;Ticket Management. Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following: Fluent level of written and verbal communication in French;Good level of written and verbal communication in English;Very good communication skills;Eager to learn;Team player;Good analytical skills;Previous relevant experience will be an advantage. Interested? Apply Today! Click on the Apply Now button. You’ve applied, now what? After successfully completing the online application, please make sure your communication lines are open and regularly check your email and text for instructions. All documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview. Click on the Apply Online button to let us know about you. Please send your CV in English.
Customer Service Specialist with English and German Работа › Оператори в кол център This is us.A leading European FinTech company helping people and businesses from 130+ countries make and accept payments in the most efficient, secure and convenient way. Today this results in more th... гр. Варна днес Наблюдавай This is us. A leading European FinTech company helping people and businesses from 130+ countries make and accept payments in the most efficient, secure and convenient way. Today this results in more than 500,000 customers across the world. We are redesigning the payments world to offer unique experience and make every payment modern, interactive and simple. All across the customer pathway, online and offline, we use the means of creativity and art to power our clients manage their money with ease and responsibility. “iCard” AD is a Payment Institution and Electronic Money Institution, licensed under Payment Services Directive (PSD 2007/64 EC) and E-Money Issuers Directive (2009/110/EC), authorized to provide payment services and e-money in EU and EEA countries. “iCard” is a principal Member of MasterCard Worldwide, VISA Europe, UnionPay International, JCB, Amex, Issuer of Electronic Money and Payment Transaction and member of SEPA and SWIFT. Why? Because we know there’s a story behind every payment and we choose to believe it brings a change for a better world. And because we grow fast, we want you to be part of our upcoming growth vision, development and challenges! Is this you? Finding just a good job is simply not good enough. You want your skills, passion and extra efforts to be noticed and put to good work. You want to see yourself grow on daily basis, because you know life is all about excelling. In the current role you will be challenged to: • Provide high quality customer service to our English and German speaking clients. • Sustainably grow your knowledge about our innovative products and services. • Work with various communication channels. Your profile: • Excellent command of English - both written and spoken. • Excellent command of German - both written and spoken. • Strong communication and interpersonal skills. • Willingness to learn about new, innovative financial solutions and be the trusted person to our clients. • Good multitasking, prioritization and organizational skills. • Good attention to details. • Ability to work in a team environment. Here is what we’ve got to offer: • “Google Office-Class” workplace in an open, friendly hi-tech environment. • Attractive and motivating salary. • The opportunity to work with other dedicated professionals building the future of Payment Solutions. • Promotions and a salary review based on performance. • Exciting team building events. • Opportunity to refresh in our facilities, including fitness, bowling and relax areas. • Did we mention free coffee, food and drinks at the office? Are you ready to take it to the next level? Apply by sending us: • CV in English. • Cover letter. We always properly take care of all applicants, and you can be sure that the personal details of every single one of you will be treated with the utmost respect, confidentiality, and full compliance with the Personal Data Protection Law. Only short-listed candidates will be contacted, so keep it tight and fresh - good luck to all of you!
Chat Support Specialist with French and English for Revolut Account Работа › Оператори в кол център 1 900 лв TTEC has an excellent opportunity for you to provide outsourced support services to our client Revolut, an innovative international Fintech company focused on offering banking services: prepaid debit ... гр. Пловдив днес Наблюдавай TTEC has an excellent opportunity for you to provide outsourced support services to our client Revolut, an innovative international Fintech company focused on offering banking services: prepaid debit card, currency exchange, cryptocurrency exchange and peer-to-peer payments. We are looking for customer service superstars who will ensure the customers’ personal experience remains at the heart of everything they do. What would you be doing? Supporting consumers via live chat;Providing great customer experience by managing customer’s expectationsResolving queries;Offering in-depth product knowledge;Monitoring and engaging consumer questions;Ensuring the best consumer experience possible is provided. What we offer: Competitive salary;Pay for Performance bonus;Private Health/Medical Insurance and Eye Care Reimbursements;Reimbursement program;20 Annual leave days. We are looking for... We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. We especially value candidates with: Verbal and written fluency in French;Good English language skills;Previous customer service experience will be an advantage;Excellent communication skills;The ability to multitask. Why TTEC? Our company was founded more than three decades ago. We are proud to serve the customers of some of the most successful companies on the planet and we bring the best team, tools and practices to everything we do, we interact with customers 24/7 in more than 80 countries and in 50 languages across social, mobile, digital, and face -to-face channels. Working at TTEC is unlike anywhere else. When you join our team, you are more than just an employee. You are a member of the TTEC family. Experience being part of a global family. Please send your CV in English All documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview.
Client Account Associate with French - night shifts Работа › Оператори в кол център 2 750 лв Top Skills Recruitment is a recruitment agency established by professionals with years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candi... гр. София днес Наблюдавай Top Skills Recruitment is a recruitment agency established by professionals with years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity. For those of you who are interested in working in international BPO company, we offer you the chance to develop further your professional experience as Client Account Associate with French. You are our best TALENT if: • You speak fluently French • You are advanced in English • You have a proactive attitude, combined with excellent communication and soft skills • You want to work for one of the top BPO companies in Bulgaria • You love communication with people from all over the world AND you will get in return: • Competitive salary • Lots of benefits such as transportation allowance, additional health & life insurance, discounts in shops and many more • Career development opportunities in a big international company • Standard or flexible working hours depending on the project • Great office location If this opportunity sounds appealing to you, please send your CV in English! It’s not just an option, it’s your chance to boost your career in the summer! Keywords: FrenchФренскиClient Support RepresentativeCustomer Support Top Skills Recruitment Ltd. has a license for recruitment services for Bulgaria issued by the Ministry of Labor and Social Policy: № 2399 15.11.2017. License for administration and protection of personal data issued by the Commission for the protection of personal data: № 432025 23.10.2017
Работа от вкъщи Live Chat Assistant от 2000 лв. до 3000 лв. гр. Стара Загора, Три чучура - център днес Постоянна
Chat & Email Support - Italian - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – Italian– Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, s... гр. София 19 февруари Наблюдавай The role: Chat & Email Support PokerStars – Italian– Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.
Chat & Email Support PokerStars - French - Day Shifts Работа › Оператори в кол център The role: The role: Chat & Email Support PokerStars - French - Day Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
Chat & Email Support PokerStars - Russian - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – Russian– Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, s... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars – Russian– Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact us. Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Chat & Email Support – French – Fixed Late Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – French – Fixed Late ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late... гр. София 28 януари Наблюдавай The role: Chat & Email Support PokerStars – French – Fixed Late ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.
Fraud, Risk and Payment Specialist – French – Night Shift Работа › Оператори в кол център The role: The role: Fraud, Risk and Payment Specialist – French – Night ShiftWe are looking for a Fraud, Risk and Payment specialist to join our busy target-driven team based in Sofia, Bulgaria. It is a night shift role (11 hours/4 nights). The team is involved in variety of different tasks, making sure our platform is a safe place for our customers.Are you our next star player?You will have the chance to work with variety of different teams as customer support, responsible gaming and compliance. It is a busy team, so you’ll enjoy a fast-paced office environment working to agreed targets, as we strive to grow our brands and develop our services.Why we need youWe are expanding our Fraud, Risk and Payments team and therefore we are looking for more people to join. The role reports directly to a Team Leader who is situated in Sofia.Some of your responsibilities:• You will liaise directly with players via email, to assist with complicated issues • You will be providing fast and accurate responses to numerous contacts per shift • You will be responsible to review and process real-money transactions and transfers, customer KYC documentation and action system alerts generated by customers activity • You will handle third-party processor contacts, transaction reconciliation process and troubleshoot technical player issues • You will stay fully up-to-date with all of The StarsGroup’s Guidelines, Policies and Procedures and any other duties associated with assisting the players as requested by management • You will be responsible for fraud prevention and detection of fraud.Who we’re looking forYour experience: • 1+ years’ experience working in customer support • Knowledge of international document verification, KYC and AML/CFT procedures. • Online fraud investigations and/or online payments processing systems in considered as a big advantageYour skills: • You should have the ability to demonstrate excellent verbal and written communication skills in French and English • Customer-focusedYour behaviours: Highly-organised with great attention to detail and able to evaluate and prioritise customer demands.What’s in it for you?Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • health and dental insurance for you, your partner and your children (if you all live at the same address) • a personal interest allowance to let you learn something new or pursue a hobby • 1000 BGN as congratulations if you have a baby whilst you work for us • in-house training and development to develop your skills, progressing your career • free fresh fruit, snacks and drinks in the office • contribution towards your transportation and lunch expenses • relaxation areas around the office, including a PlayStation and Pool table • sports program and social events; including our sensational summer and Christmas partiesWhat happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.
Fraud, Risk and Payment Specialist - Russian – Night Shift Работа › Оператори в кол център The role: Fraud, Risk and Payment Specialist - Russian– Night ShiftWe are looking for a Fraud, Risk and Payment specialist to join our busy target-drive team based in our Sofia, Bulgaria office on a N... гр. София днес Наблюдавай The role: Fraud, Risk and Payment Specialist - Russian– Night Shift We are looking for a Fraud, Risk and Payment specialist to join our busy target-drive team based in our Sofia, Bulgaria office on a Night shift (4 night in11 hours4 days off). The team is involved in variety of different tasks, making sure our platform is a safe place for our customers. Are you our next star player? You will have the change to work with variety of different team as customer support, responsible gaming and compliance. It is a busy team, so you’ll enjoy a fast-paced office environment working to agreed targets, as we strive to grow our brands and develop our services. Why we need you We are expanding our Fraud, Risk and Payments team and therefore we are looking for more people to join. The role reports directly to a Team Lead who is situated in Sofia. Some of your responsibilities: • You will liaise directly with players via email, to assist with complicated issues via providing fast, accurate and thorough responses to numerous contacts per shift • You will be responsible to review and process real-money transactions and transfers, customer KYC documentation action system alerts generated by customer activity • You will handle third-party processor contacts, transaction reconciliation process and troubleshoot technical player issues • You will stay fully up-to-date with all of The StarsGroup’s Guidelines, Policies and Procedures and any other duties associated with assisting the players as requested by management • Also you be responsible for fraud prevention and detection fraud. Who we’re looking for Your experience: • 1+ years experience working in customer support • Knowledge of international document verification, KYC and AML/CFT procedures. • Online fraud investigations and/or online payments processing systems in considered as a big advantage Your skills: • You should have the ability to demonstrate excellent verbal and written communication skills in Russian and English • Customer-focused Your behaviours: Highly-organised with great attention to detail and able to evaluate and prioritise customer demands. What’s in it for you? Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
Fraud, Risk and Payment Specialist - Portuguese – Night Shift Работа › Оператори в кол център The role: The role: Fraud, Risk and Payment Specialist - Portuguese – Night Shift We are looking for a Fraud, Risk and Payment specialist to join our busy target-drive team based in our Sofia, Bulgaria office on a Night shift (4 night in11 hours4 days off). The team is involved in variety of different tasks, making sure our platform is a save place for our customers. Are you our next star player? You will have the change to work with variety of different team as customer support, responsible gaming and compliance. It is a busy team, so you’ll enjoy a fast-paced office environment working to agreed targets, as we strive to grow our brands and develop our services. Why we need you We are expanding our Fraud, Risk and Payments team and therefore we are looking for more people to join. The role reports directly to a Team Lead who is situated in Sofia. Some of your responsibilities: • You will liaise directly with players via email, to assist with complicated issues via providing fast, accurate and thorough responses to numerous contacts per shift • You will be responsible to review and process real-money transactions and transfers, customer KYC documentation action system alerts generated by customer activity • You will handle third-party processor contacts, transaction reconciliation process and troubleshoot technical player issues • You will stay fully up-to-date with all of The StarsGroup’s Guidelines, Policies and Procedures and any other duties associated with assisting the players as requested by management • Also you be responsible for fraud prevention and detection fraud. Who we’re looking for Your experience: • 1+ years experience working in customer support • Knowledge of international document verification, KYC and AML/CFT procedures. • Online fraud investigations and/or online payments processing systems in considered as a big advantage Your skills: • You should have the ability to demonstrate excellent verbal and written communication skills in Portuguese and English • Customer-focused Your behaviours: Highly-organised with great attention to detail and able to evaluate and prioritise customer demands. What’s in it for you? Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • health and dental insurance for you, your partner and your children (if you all live at the same address) • a personal interest allowance to let you learn something new or pursue a hobby • 1000 BGN as congratulations if you have a baby whilst you work for us • in-house training and development to develop your skills, progressing your career • free fresh fruit, snacks and drinks in the office • contribution towards your transportation and lunch expenses • relaxation areas around the office, including a PlayStation and Pool table • sports program and social events; including our sensational summer and Christmas parties What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
Fraud, Risk and Payment Specialist - Russian – Night Shift Работа › Оператори в кол център The role: Fraud, Risk and Payment Specialist - Russian– Night ShiftWe are looking for a Fraud, Risk and Payment specialist to join our busy target-drive team based in our Sofia, Bulgaria office on a N... гр. София днес Наблюдавай The role: Fraud, Risk and Payment Specialist - Russian– Night Shift We are looking for a Fraud, Risk and Payment specialist to join our busy target-drive team based in our Sofia, Bulgaria office on a Night shift (4 night in11 hours4 days off). The team is involved in variety of different tasks, making sure our platform is a safe place for our customers. Are you our next star player? You will have the change to work with variety of different team as customer support, responsible gaming and compliance. It is a busy team, so you’ll enjoy a fast-paced office environment working to agreed targets, as we strive to grow our brands and develop our services. Why we need you We are expanding our Fraud, Risk and Payments team and therefore we are looking for more people to join. The role reports directly to a Team Lead who is situated in Sofia. Some of your responsibilities: • You will liaise directly with players via email, to assist with complicated issues via providing fast, accurate and thorough responses to numerous contacts per shift • You will be responsible to review and process real-money transactions and transfers, customer KYC documentation action system alerts generated by customer activity • You will handle third-party processor contacts, transaction reconciliation process and troubleshoot technical player issues • You will stay fully up-to-date with all of The StarsGroup’s Guidelines, Policies and Procedures and any other duties associated with assisting the players as requested by management • Also you be responsible for fraud prevention and detection fraud. Who we’re looking for Your experience: • 1+ years experience working in customer support • Knowledge of international document verification, KYC and AML/CFT procedures. • Online fraud investigations and/or online payments processing systems in considered as a big advantage Your skills: • You should have the ability to demonstrate excellent verbal and written communication skills in Russian and English • Customer-focused Your behaviours: Highly-organised with great attention to detail and able to evaluate and prioritise customer demands. What’s in it for you? Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
Account Project Manager with English Night Shift Работа › Мениджъри и експерти 900 лв Today, 1-StopAsia (formerly 1-Stop Translation) has more than six offices worldwide (in the US, China, Thailand, Korea, and Bulgaria, among others) and more than 300 employees, but it still bears the ... гр. Пловдив днес Наблюдавай
Sales Agent with German & English Работа › Мениджъри и експерти Sales Agent with German & English Delasport is an internationally known software company, specializing in the development, support and maintenance of online sports betting turnkey solutions. A leader in the production of revolutionary betting platforms, in 2011 the company established a branch in Bulgaria. YOUR ROLE AND OBJECTIVES: Your primary goals will be to maintain a sufficient level of customer care and sales service, back office activities and to contribute to the good reputation of the company by keeping the level of your performance set to “high”. YOUR RESPONSIBILITIES: Establish and maintain daily communication with existing/potential customers Identify client’s needs and providing high level customer service Maintain customer accounts by recording information Resolve customer complaints via phone or email Consistently achieve sales targets and key performance indicators as defined for the role Drive sales volume via outbound calls Upsell and cross-sell services to existing customers Keep good communication with other company’s departments Work with back office and specific software YOU ARE IDEAL CANDIATE IF YOU: Proven sales experience 1 – 3 years Experience in Sales, CS or VIP Account management in online gaming Fluency in German Very good English Strong communication and networking skills Highly energetic, proactive and positive individual Great interpersonal skills with the ability to work independently as well as part of a team Advantage: Experience in sports bettingonline gambling is big advantage Performing personal research on sales methods is strongly encouraged extra OUR REWARD TO YOU IS: Competitive performance driven remuneration package Intensive training phase Excellent work atmosphere and culture, friendly team Additional social benefits Motivating team bonding activities Great location in office buildings in Plovdiv- Office Park Plovdiv, 56a Svoboda blvd. How to apply: Please submit your online application in English or German. All applications will be treated in the strict confidentiality and only the approved candidates will be invited to an interview.
Retention agent with German and English Работа › Оператори в кол център 4 500 лв DHT Tech Holdings operates as a BPO and technology provider to companies from various areas of the online e-commerce field. We are currently looking to hire enthusiastic, energetic and driven individ... гр. София днес Наблюдавай DHT Tech Holdings operates as a BPO and technology provider to companies from various areas of the online e-commerce field. We are currently looking to hire enthusiastic, energetic and driven individuals, who wish to grow together with us. Main responsibilities: Communication with existing and potential clients over the phone. Performing a highly professional sales and closing deals with existing customers Maintain relationships with companys clients Deal with a variety of situations with composure and professionalism Cooperate both with clients and the company management to bring a higher level of satisfaction Requirements: Fluency in German Previous experience as a Retention agent Highly motivated and sales-oriented person Good communication and interpersonal skills Strong attention to detail and motivation to reach targets The Company offers: Excellent base salary Attractive monthly bonus scheme Working in a young and dynamic environment Monday – Friday working week Free food and drinks in the office If you are interested in this position, please send your CV in English. All applications will be treated in strict confidentiality.
Conversion agent with German and English Работа › Оператори в кол център 2 000 лв DHT Tech Holdings operates as a BPO and technology provider to companies from various areas of the online e-commerce field. We are currently looking to hire enthusiastic, energetic and driven individ... гр. София днес Наблюдавай DHT Tech Holdings operates as a BPO and technology provider to companies from various areas of the online e-commerce field. We are currently looking to hire enthusiastic, energetic and driven individuals, who wish to grow together with us. Main responsibilities: Communication with existing and potential clients over the phone. Providing detailed information about the services offered. Present, promote and sell products using solid arguments and informational materials to existing and prospective customers. Requirements: Fluency in German Previous experience as a Conversion agent Highly motivated and sales-oriented person Good communication and interpersonal skills Goal-oriented mindset The Company offers: Excellent base salary Attractive monthly bonus scheme Working in a young and dynamic environment Monday – Friday working week Free food and drinks in the office If you are interested in this position, please send your CV in English. All applications will be treated in strict confidentiality.
Bid and Proposal Manager with German and English Работа › Мениджъри и експерти 2 750 лв Easy Consult has stood for quality and innovation on the Bulgarian Human Resources Solutions market with uncompromised recognition since 2004. Throughout the years, we have accumulated thorough unders... гр. София днес Наблюдавай Easy Consult has stood for quality and innovation on the Bulgarian Human Resources Solutions market with uncompromised recognition since 2004. Throughout the years, we have accumulated thorough understanding for a wide range of businesses -from Retail and E-commerce through Production, Services or Transportation and Logistics. Always alert to external environment, Easy Consult has ensured a full functional expertise and successfully built up an IT Recruitment team of skilled and technically aware professionals in addition to its Non-IT Recruitment business line. As part of the team, the Bid and Proposal Manager will work hand-in-hand with the Sales and technical teams and will facilitate the bid management process, thus ensuring that all proposals and presentation are prepared on time and with the expected quality. Core Responsibilities: • Coordinating the bid management process, take ownership of the end-to-end bid process and requirements collection; • Proposal Management – participating in the creation of proposals, pricing and offerings to clients; • Facilitate the Internal Sales tools and Instruments, organization of documents and information; • Supporting the sales team in preparing content for client presentations and occasionally attending to meetings, events and campaigns; • Providing CRM support. The ideal candidate will have the following skills and experience: • Excellent German and English skills; • Presales sales experience is an advantage; • Strong communication and organizational skills; • Clear understanding and experience writing professional and detailed proposals. We offer: • Work in a successful and innovative environment; • Obtain knowledge in cutting-edge technologies; • Personal growth in a stable, recognized and growing company with an excellent network of partners and customers; • Competitive and performance-based compensation; • Intensive training phase; • Friendly and supportive working environment; • Excellent salary and social benefits. If you find this opportunity exciting, please send us you CV in English today. All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license № 2339 from 30.08.2017.
Rent-a-car Representative with German and English гр. Пловдив, Център днес Постоянна
Gaming VIP Account Manager - German and English Работа › Оператори в кол център Gaming VIP Account Manager- German and EnglishDelasport is an internationally known software company, specializing in the development, support and maintenance of online sports betting turnkey solution... гр. София днес Наблюдавай Gaming VIP Account Manager- German and EnglishDelasport is an internationally known software company, specializing in the development, support and maintenance of online sports betting turnkey solutions. A leader in the production of revolutionary betting platforms, in 2011 the company opened its first branch Bulgaria. 9 years later there are over 120 people engaged in the company’s projects who according to their competencies are situated in Israel, Plovdiv and Sofia- Bulgaria. For our team in Sofia office we are looking for: Gaming VIP Account Manager- German and English YOUR ROLE AND OBJECTIVES: As VIP Account Manager, you will be responsible for all users labelled as VIP with the focus on increasing their customer lifetime value whilst decreasing churn. Using your analytical skills and profound understanding of customer behavior, you are able to spot any need amongst the VIP segment and react in a fast and efficient way. Due to the nature of this business weekend and evening shifts will be required from time to time. YOUR RESPONSIBILITIES: Monitor and analyze the VIP database on a daily basis and take appropriate actions to ensure maximum value through their life cycle. Constantly reactivate players with calls, emails, SMS and chat. Up-sell potential VIP players by keeping track of their behavior and ensure they receive targeted offers. Communicate with other teams to ensure optimization of player management. Create and oversee marketing and player management strategies for VIPs. Collect feedback by talking to VIP players and escalate it to responsible team. Welcome potential VIPs to the website after they made their first deposits. Answer VIP queries and ensure a fast and for the VIPs satisfactory solution. Work closely with the CRM team to ensure proper segmentation of promotional and bonus offers. Contact big winners and big losers on a daily basis. Knowledge sharing with other VIP Account Managers. Becoming an expert in SportCasino Games, being able to talk the player’s language when it comes to SportCasino conversations. YOU ARE THE IDEAL CANDIDATE IF YOU HAVE: -German and English proficiency. -Excellent communicator across all channels with high confidence on the phone. -Passion for SportCasino. -Business- and sales oriented approach. -Good analytical skills, with good knowledge of Microsoft Excel. Experience with Salesforce is considered a plus. Ability to deliver results and outstanding services whilst working to tight timelines. Flexibility to work shifts, including evenings, weekends as well as public holidays. Self-starter with a positive, can-do attitude and good problem solving skills. OUR REWARD TO YOU IS: -Friendly environment with colleagues ready to share their experience. -Challenging and interesting projects. -Workflow helping you to teach new things all the time. -Opportunity to turn your ideas and approach into real implementation. -Full-time employment and labor contract. -Social benefits, regular Happy hours, teambuilding events. -Great location in fancy buildings in Sofia- Vertigo Building, 109 Bulgaria blvd.. If you are interested, please send us CV in German & English. All applications will be treated in the strictest confidentiality and only the approved candidates will be invited for an interview.
Business Applications Consultant with German and English Работа › Администрация и офис сътрудници Sutherland is seeking a motivated and passionate person to join us as a Business Application Consultant. The Business Applications Consultant provides technical support via phone, email and chat for E... гр. София днес Наблюдавай Sutherland is seeking a motivated and passionate person to join us as a Business Application Consultant. The Business Applications Consultant provides technical support via phone, email and chat for Enterprise clients that are using cloud-based applications and serves as customer’s primary point of contact, owning customers’ issues from start to finish. This could include responding to inquiries about products and services, processing payments, or performing general account maintenance. In some situations, up-selling customers to new products or services may be encouraged. What we offer: - Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity - The chance to work with people who will become your second family - A workplace that is never boring - We offer competitive salary - Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance - Rewards and recognition programs - Trainings following the leading global standards for highest quality of Customer Service and Technical Support - Structured work environment - Career opportunities - Great office location - Team Building activities What we are looking for: - Excellent German and English language skills - Good communication and soft skills - Multi-tasking skills - General technical understanding - Proactive problem solvers with a unique ability to “think on their feet” and take own decisions - Self-starters who are comfortable taking the initiative and enjoy working in a challenging environment - Positive attitude combined with general technical understanding & analytical skills - Ability to work on a flexible schedule - Prior customer service experience is considered as an advantage The information provided by you is personal and will be protected. Only the shortlisted candidates will be contacted. Its not just a job, its your career!
Слушалки с микрофон за Live chat за Xbox и за Xbox 360 гр. Пловдив, Гагарин днес 15 лв Оригинален контролер за PlayStation 4 гр. София, Красно село днес 50 лв Fifa 14 гр. Пловдив, Гагарин днес 15 лв Playstation 4 Хакнат с FIFA 22,The Last Of Us 2, Ghost of Tsushima с. Тополовец, Видин днес 400 лв Topspin3 za xbox 360 гр. Пловдив, Гагарин днес 15 лв Nikoga nesa polzvani samo hvashtat prah
Social Media Analyst with German and fluent English Работа › Мениджъри и експерти 2 750 лв Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speak... гр. София днес Наблюдавай Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! We have a brand new, fascinating role for you at one our major partner companies! Responsibilities: Assist our community and help resolve inquiries empathetically, accurately and on time Respond to user inquiries with high quality, speed, empathy and accuracy Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users Become and remain knowledgeable about client’s products and community standards Make well balanced decisions and personally driven to be an effective advocate for our community Display a strong commitment to doing what’s right for our community in supporting the client’s mission Investigate and resolve issues that are reported on clients site such as requests for account support and reports of potentially abusive content Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site Enforce Client’s Terms of Use by carefully monitoring reports of abuse on the site Review the reported content within agreed turnaround times and standards of quality Identify inefficiencies in workflows and suggest solutions Recognize trends and patterns, and escalate issues outside the company policy to the global team Qualifications: Fluent reading and writing skills in German (min. C1) Good written and verbal communication skills in English (min. C1) Awareness for political and social situation in France Knowledge of modern culture, interest in current events, pop culture and history of Germany Reasoning and Analytical Capabilities Open for shift working system – morning, evening and night shifts We offer: · A stable job and career development opportunities · Attractive salary · Special Discounts & Offers (Food vouchers, Multisport cards, etc.) · Additional health insurance · Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office) · Positive international working environment (Relax zones, PlayStation and billiard corners) · Continuous support and learning · Employee referral bonuses Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.