Chat Support Specialist with French and English for Revolut Account Работа › Оператори в кол център 1 900 лв TTEC has an excellent opportunity for you to provide outsourced support services to our client Revolut, an innovative international Fintech company focused on offering banking services: prepaid debit ... гр. Пловдив днес Наблюдавай TTEC has an excellent opportunity for you to provide outsourced support services to our client Revolut, an innovative international Fintech company focused on offering banking services: prepaid debit card, currency exchange, cryptocurrency exchange and peer-to-peer payments. We are looking for customer service superstars who will ensure the customers’ personal experience remains at the heart of everything they do. What would you be doing? Supporting consumers via live chat;Providing great customer experience by managing customer’s expectationsResolving queries;Offering in-depth product knowledge;Monitoring and engaging consumer questions;Ensuring the best consumer experience possible is provided. What we offer: Competitive salary;Pay for Performance bonus;Private Health/Medical Insurance and Eye Care Reimbursements;Reimbursement program;20 Annual leave days. We are looking for... We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. We especially value candidates with: Verbal and written fluency in French;Good English language skills;Previous customer service experience will be an advantage;Excellent communication skills;The ability to multitask. Why TTEC? Our company was founded more than three decades ago. We are proud to serve the customers of some of the most successful companies on the planet and we bring the best team, tools and practices to everything we do, we interact with customers 24/7 in more than 80 countries and in 50 languages across social, mobile, digital, and face -to-face channels. Working at TTEC is unlike anywhere else. When you join our team, you are more than just an employee. You are a member of the TTEC family. Experience being part of a global family. Please send your CV in English All documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview.
Chat & Email Support Specialist with English/German/French/Spanish Работа › Администрация и офис сътрудници 2 150 лв At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not ... гр. Хасково днес Наблюдавай At HRS, we believe the right job can transform a persons life and the right person can transform a business. Were passionate about connecting our candidates with the right job for them. You are not an exception! The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients For one of our clients an innovative company specialized in financial services we are looking for: Chat & Email Support Specialist with English *REMOTE POSITION* Main responsibilities: - Provide customer service at the highest company standards; - Verification processing of documents; - Establish long-term business relationships; - Maintain and update customer data in the CRM system. The company offers: - Initial training; - Attractive salary; - Multicultural environment; - Flexible working hours; - WFH - A chance to get actively involved in the creation of a brand new product. Job requirements: - You need to have the ability to demonstrate excellent verbal and written communication skills in English; - Possessing the ability to multitask, work well in a dynamic environment and think quickly, so that you can make solid decisions; - Demonstrated ability to achieve high-performance goals and meet deadlines; - Excellent communication and customer service skills. Apply now and join the international team! All applications will be treated strictly confidential. Only short-listed candidates will be contacted. HRS Bulgaria has License № 2361 valid from 15.09.2017.
Technical Support Specialist fluent in French and English Работа › Оператори в кол център 1 900 лв We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digit... гр. София днес Наблюдавай We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and its more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. As a TTEC Customer Experience Champion, You’ll Enjoy: Extensive training programs;Environment that stimulates achievement and excellent customer service;Competitive remuneration package;Access top notch business best practices;Work in a challenging and pleasant business environment. What You’ll be Doing: As a Brand Ambassador, you will be the first point of contact for both our business and consumer customer base, responding to multichannel queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore, we will provide you with all the necessary tools, training and confidence needed to do a great job. On a typical day, you’ll do: Password Reset & Account unlock;IE troubleshooting;Wireless troubleshooting;Installation of software;Ticket Management. Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following: Fluent level of written and verbal communication in French;Good level of written and verbal communication in English;Very good communication skills;Eager to learn;Team player;Good analytical skills;Previous relevant experience will be an advantage. Interested? Apply Today! Click on the Apply Now button. You’ve applied, now what? After successfully completing the online application, please make sure your communication lines are open and regularly check your email and text for instructions. All documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview. Click on the Apply Online button to let us know about you. Please send your CV in English.
Chat & Email Support PokerStars - French - Day Shifts Работа › Оператори в кол център The role: The role: Chat & Email Support PokerStars - French - Day Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
Chat & Email Support - French - Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – French and English- Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Nigh... гр. София вчера Наблюдавай The role: Chat & Email Support PokerStars – French and English- Night Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role.
Chat & Email Support - French - Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars - French and English- Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Nigh... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars - French and English- Night Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
Chat & Email Support – French – Fixed Late Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – French – Fixed Late ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late... гр. София 28 януари Наблюдавай The role: Chat & Email Support PokerStars – French – Fixed Late ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in French and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.
Airline Reservation Specialist with French and English Работа › Администрация и офис сътрудници Are you ready to take your career to the next level? Are you ready to take your career to the next level? Airline Reservation Specialist with French and English Do you want to work for one of the biggest and well known European airline companies? If you have the motivation, relevant experience and the desire to learn and develop in a multinational corporate environment, we encourage you to read all the details below and apply for the open position. This would be the right role for you if you: - Have excellent language skills in French and English language - Have excellent communication skills - Have previous experience in a travel agency, airline reservations or similar role - this will be considered as an advantage - Have motivation for development - Are able to work on flexible shifts ABOUT YOU: - You want to be part of a team which is responsible for providing an excellent customer care service to the clients of the airline company – via phone and email - You have excellent communication skills and you would be happy to support customers with reservations and flight changes in a polite and professional manner - You want to work in friendly and positive environment - You are looking for place where you can develop yourself professionally WE WILL GIVE YOU: - Very competitive salary - Salary increases upon reached milestones - Attractive performance incentives - Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; - Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications) - Monthly/Quarterly Rewards & Recognition Programs It’s not just a job, it’s your career!
Technical Support Specialist fluent in French - Night Shifts Работа › Оператори в кол център 1 900 лв We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digit... гр. София днес Наблюдавай We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and its more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. As a TTEC Customer Experience Champion, You’ll Enjoy: Extensive training programs;Environment that stimulates achievement and excellent customer service;Competitive remuneration package;Access top notch business best practices;Work in a challenging and pleasant business environment. What You’ll be Doing: As a Brand Ambassador, you will be the first point of contact for both our business and consumer customer base, responding to multichannel queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore, we will provide you with all the necessary tools, training and confidence needed to do a great job. On a typical day, you’ll do: Password Reset & Account unlock;IE troubleshooting;Wireless troubleshooting;Installation of software;Ticket Management. Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following: Fluent level of written and verbal communication in French;Good level of written and verbal communication in English;Very good communication skills;Eager to learn;Team player;Good analytical skills;Previous relevant experience will be an advantage. Interested? Apply Today! Click on the Apply Now button. You’ve applied, now what? After successfully completing the online application, please make sure your communication lines are open and regularly check your email and text for instructions. All documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview. Click on the Apply Online button to let us know about you. Please send your CV in English.
Live Chat Specialist - German and English - Day Shifts Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – GERMAN AND ENGLISH – DAY SHIFTSWe are looking for a Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting b... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – GERMAN AND ENGLISH – DAY SHIFTSWe are looking for a Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands. WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.YOUR PACKAGE WILL INCLUDE: Discretionary annual performance bonus based on personal and company metrics.Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; WHAT HAPPENS NEXT? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - German and English – Day Shifts Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – GERMAN AND ENGLISH – DAY SHIFTSWe are looking for a Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting b... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – GERMAN AND ENGLISH – DAY SHIFTSWe are looking for a Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands. WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.YOUR PACKAGE WILL INCLUDE: Discretionary annual performance bonus based on personal and company metrics.Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; WHAT HAPPENS NEXT? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - German and English – Night Shifts Работа › Оператори в кол център The role: Live chat specialist – German and English – Night ShiftsWe are looking for Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights... гр. София вчера Наблюдавай The role: Live chat specialist – German and English – Night ShiftsWe are looking for Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - Portuguese and English - Night Shifts Работа › Оператори в кол център The role: Live chat specialist – Portuguese and English – Night ShiftsWe are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is... гр. София вчера Наблюдавай The role: Live chat specialist – Portuguese and English – Night ShiftsWe are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Portuguese and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - Portuguese and English - Night Shifts Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – PORTUGUESE AND ENGLISH – NIGHT SHIFTSWe are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – PORTUGUESE AND ENGLISH – NIGHT SHIFTSWe are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:• You need to have the ability to demonstrate excellent verbal and written communication skills in Portuguese and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.YOUR PACKAGE WILL INCLUDE:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - Portuguese and English - Night Shifts Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – PORTUGUESE AND ENGLISH – NIGHT SHIFTSWe are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – PORTUGUESE AND ENGLISH – NIGHT SHIFTSWe are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:• You need to have the ability to demonstrate excellent verbal and written communication skills in Portuguese and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.YOUR PACKAGE WILL INCLUDE:• Discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
LIVE CHAT SPECIALIST - RUSSIAN AND ENGLISH – NIGHT SHIFT Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – RUSSIAN AND ENGLISH – NIGHT SHIFTWe are looking for Live chat specialist – Russian and English to join our busy customer support data-driven team based in Sofia, Bulga... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – RUSSIAN AND ENGLISH – NIGHT SHIFTWe are looking for Live chat specialist – Russian and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It It is a a Night shift role (4 nights 11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.WHY WE NEED YOUWe are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries;You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements;Always providing fast, accurate, thorough and friendly responses;You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management;It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services;You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?YOUR EXPERIENCE:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English;Customer – obsessed;Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?Our experience-based salaries are competitive, and we provide advice and dedicated assistance to those moving to Sofia.Your package will include:Health and Dental Insurance for you, your partner and your children (if you all live at the same address)A personal interest allowance to let you learn something new or pursue a hobbyA great yearly bonus based on performanceAdditional skills bonuses (600 BGN) up to 3 times per year;Looking to extend your family? You will receive a cash gift of 1,000 BGN for your new addition whilst working for usPersonal e-learning courses and training supporting the development in your career25 days annual leaveA sports’ card membership valid across the countryIn-house yoga and gymnastic classes, as well as dancesDiscounts as a compliment form us among different servicesFree snacks, fruits and drinks in the officeABOUT THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.comPlease note we cannot accept general applications; this inbox is just for providing support to those who need it.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.WANT A SEAT AT THE TABLE? APPLY NOW!We will aim to respond to you as soon as possible. If you’re the right fit for the role, you will be invited to a phone/zoom interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Find your passion with PokerStars
LIVE CHAT SPECIALIST – PORTUGUESE AND ENGLISH – NIGHT SHIFTS Работа › Оператори в кол център We are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is i... гр. София днес Наблюдавай We are looking for Live chat specialist – Portuguese and English to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.WHY WE NEED YOUWe are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries;You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements;Always providing fast, accurate, thorough and friendly responses;You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management;It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services;You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?YOUR EXPERIENCE:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:You need to have the ability to demonstrate excellent verbal and written communication skills in Portuguese and English;Customer – obsessed;Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?Our experience-based salaries are competitive, and we provide advice and dedicated assistance to those moving to Sofia.Your package will include:Health and Dental Insurance for you, your partner and your children (if you all live at the same address)A personal interest allowance to let you learn something new or pursue a hobbyA great yearly bonus based on performanceAdditional skills bonuses (600 BGN) up to 3 times per year;Looking to extend your family? You will receive a cash gift of 1,000 BGN for your new addition whilst working for usPersonal e-learning courses and training supporting the development in your career25 days annual leaveA sports’ card membership valid across the countryIn-house yoga and gymnastic classes, as well as dancesDiscounts as a compliment form us among different servicesFree snacks, fruits and drinks in the officeABOUT THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.comPlease note we cannot accept general applications; this inbox is just for providing support to those who need it.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.WANT A SEAT AT THE TABLE? APPLY NOW!We will aim to respond to you as soon as possible. If you’re the right fit for the role, you will be invited to a phone/zoom interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Find your passion with PokerStars.
LIVE CHAT SPECIALIST – SPANISH AND ENGLISH – NIGHT SHIFT Работа › Оператори в кол център THE ROLE: THE ROLE: LIVE CHAT SPECIALIST – SPANISH AND ENGLISH – NIGHT SHIFT We are looking for Live chat specialist – Spanish and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a Night shift role (4 nights/11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.WHY WE NEED YOUWe are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries;You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements;Always providing fast, accurate, thorough and friendly responses;You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management;It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services;You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?YOUR EXPERIENCE:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:You need to have the ability to demonstrate excellent verbal and written communication skills in Spanish and English;Customer – obsessed;Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?Our experience-based salaries are competitive, and we provide advice and dedicated assistance to those moving to Sofia.Your package will include:Health and Dental Insurance for you, your partner and your children (if you all live at the same address)A personal interest allowance to let you learn something new or pursue a hobbyA great yearly bonus based on performanceAdditional skills bonuses (600 BGN) up to 3 times per year;Looking to extend your family? You will receive a cash gift of 1,000 BGN for your new addition whilst working for usPersonal e-learning courses and training supporting the development in your career25 days annual leaveA sports’ card membership valid across the countryIn-house yoga and gymnastic classes, as well as dancesDiscounts as a compliment form us among different servicesFree snacks, fruits and drinks in the officeABOUT THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.comPlease note we cannot accept general applications; this inbox is just for providing support to those who need it.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.WANT A SEAT AT THE TABLE? APPLY NOW!We will aim to respond to you as soon as possible. If you’re the right fit for the role, you will be invited to a phone/zoom interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Find your passion with PokerStars.
Live chat specialist - Russian and English – Fixed Late Shift Работа › Оператори в кол център The role: Live chat specialist – Russian and English- Fixed Late ShiftWe are looking for Live chat specialist – Language and English to join our busy customer support data-driven team based in Sofia, ... гр. София днес Наблюдавай The role: Live chat specialist – Russian and English- Fixed Late ShiftWe are looking for Live chat specialist – Language and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - Italian and English - Fixed Late Shift Работа › Оператори в кол център THE ROLE: Live chat specialist – Italian and English – Fixed Late ShiftWe are looking for Live chat specialist – Italian and English to join our busy customer support data-driven team based in Sofia, ... гр. София днес Наблюдавай THE ROLE: Live chat specialist – Italian and English – Fixed Late ShiftWe are looking for Live chat specialist – Italian and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - Italian and English - Fixed Late Shift Работа › Оператори в кол център THE ROLE: Live chat specialist – Italian and English – Fixed Late ShiftWe are looking for Live chat specialist – Italian and English to join our busy customer support data-driven team based in Sofia, ... гр. София днес Наблюдавай THE ROLE: Live chat specialist – Italian and English – Fixed Late ShiftWe are looking for Live chat specialist – Italian and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - Russian and English – Fixed Late Shift Работа › Оператори в кол център THE ROLE: Live chat specialist – Russian and English- Fixed Late ShiftWe are looking for Live chat specialist – Language and English to join our busy customer support data-driven team based in Sofia, ... гр. София днес Наблюдавай THE ROLE: Live chat specialist – Russian and English- Fixed Late ShiftWe are looking for Live chat specialist – Language and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Live chat specialist - Italian and English - Fixed Late Shift Работа › Оператори в кол център THE ROLE : Live chat specialist - Italian and English - Fixed Late ShiftWe are looking for Live chat specialist - Italian and English to join our busy customer support data-driven team based in Sofia... гр. София днес Наблюдавай THE ROLE : Live chat specialist - Italian and English - Fixed Late ShiftWe are looking for Live chat specialist - Italian and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 - 01:00 on rotation. The team is involved in a variety of different tasks, ensuring the players experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?Youll be our Group ambassador, helping our customers with any questions they may have. Well provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improving their end -user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:• You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so youll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WERE LOOKING FOR?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behavior:Highly- motivated with great attention to detail and able to evaluate customer demands.WHATS IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Plus, there’s a discretionary annual performance bonus based on personal and company metrics; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;WHAT HAPPENS NEXT?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
LIVE CHAT SPECIALIST - RUSSIAN AND ENGLISH – FIXED LATE SHIFT Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – RUSSIAN AND ENGLISH- FIXED LATE SHIFTWe are looking for Live chat specialist – Language and English to join our busy customer support data-driven team based in Sofia, ... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – RUSSIAN AND ENGLISH- FIXED LATE SHIFTWe are looking for Live chat specialist – Language and English to join our busy customer support data-driven team based in Sofia, Bulgaria. It is a fixed late shift role, 16:00 – 01:00 on rotation. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both! We will kit you out to work from home but know that working as a team is what makes us great and spending quality time together is essential for keeping us mission-aligned.WHY WE NEED YOUWe are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES:You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries;You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements;Always providing fast, accurate, thorough and friendly responses;You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management;It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services;You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FOR?YOUR EXPERIENCE:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.YOUR SKILLS:You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English;Customer – obsessed;Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;YOUR BEHAVIOUR:Highly- motivated with great attention to detail and able to evaluate customer demands.WHAT’S IN IT FOR YOU?Our experience-based salaries are competitive, and we provide advice and dedicated assistance to those moving to Sofia.Your package will include:Health and Dental Insurance for you, your partner and your children (if you all live at the same address)A personal interest allowance to let you learn something new or pursue a hobbyA great yearly bonus based on performanceAdditional skills bonuses (600 BGN) up to 3 times per year;Looking to extend your family? You will receive a cash gift of 1,000 BGN for your new addition whilst working for usPersonal e-learning courses and training supporting the development in your career25 days annual leaveA sports’ card membership valid across the countryIn-house yoga and gymnastic classes, as well as dancesDiscounts as a compliment form us among different servicesFree snacks, fruits and drinks in the officeABOUT THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.comPlease note we cannot accept general applications; this inbox is just for providing support to those who need it.PLEASE NOTE WE ARE UNABLE TO SUPPORT VISA APPLICATIONS FOR THIS PARTICULAR ROLE.WANT A SEAT AT THE TABLE? APPLY NOW!We will aim to respond to you as soon as possible. If you’re the right fit for the role, you will be invited to a phone/zoom interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Find your passion with PokerStars
Technical Support Specialist with Dutch and English Работа › Мениджъри и експерти 2 650 лв Top Skills Recruitment is a Bulgarian recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the be... гр. Варна днес Наблюдавай Top Skills Recruitment is a Bulgarian recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best of our Candidates so they can land their most desired job and at the same time deliver high standard services to our Clients. For a client of ours we are looking for an experienced Technical Support Specialist to join their team in Varna. The core activity involves: • To provide technical support to end-users network users and troubleshooting • To handle, solve or escalate calls • To contribute to the development and modification of the network/system and its various components • To troubleshoot non-complex hardware and/or software problems • To assist in selection and evaluation of hardware and software Requirements: • Level C1 in Dutch and English • Helpdesk experience /Technicalcustomer service – minimum 1 year •Basic level of knowledge of: - MS Office 365 - Computer systems, software and hardware - Networking (LAN, WAN, etc.) • Positive attitude and willingness to help others • Logical thinking and problem-solving mindset What’s in it for you: • Competitive salary • A bright, modern and exciting place to work, with excellent staff facilities • Health insurance plan • Relocation package • Multinational environment • Team buildings & events If you are interested in this position, please send us your CV in English. All applications will be treated as strictly confidential. Only short-listed candidates will be contacted. Keywords: DutchBPOoutsourcingХоландскитехнически съпортtechnical support License for recruitment for Bulgaria: № 2399 15.11.2017. License for administration and protection of personal data: № 432025 23.10.2017
Player Support Specialist with Turkish and English Работа в Чужбина › Други страни If you are passionate about gaming, join our growing Game Support team in the biggest BPO provider in Bulgaria - get the job you will enjoy!A typical day: Be every player's trusty advisor Listen and ... Извън страната днес Наблюдавай If you are passionate about gaming, join our growing Game Support team in the biggest BPO provider in Bulgaria - get the job you will enjoy! A typical day: Be every players trusty advisor Listen and respond to gamers queries via phone email Identify and assess customers’ needs to achieve satisfaction Sounds good, right? If you have: Fluency in Turkish and a good command of English Gaming experience - you have played games recently and you can relate to a player’s concept, community, and mindset Player empathy and understanding a player’s perspective when tackling their issues Understanding of Player Support Desire to help the players as best as possible and to contribute to the team’s success We offer: Attractive salary A supportive environment that values collaboration with great energy Career development opportunities International modern working environment (Relax zones, PlayStation) Special benefits for our team members (e.g. gym, yoga classes, massages and corporate psychologist in the office and many others) Additional health insurance & Transportation allowance Employee referral bonuses & Recognition programs Supportive work-life balance policies assistance and learning We care about the well–being of our employees, invest in their future growth, encourage fun and team-building projects! Does it sound like the perfect job for you? APPLY NOW! About us: TELUS International Bulgaria delivers a next-generation digital solution to enhance the customer experience (CX) for global and disruptive brands. We offer omnichannel CX and trust and safety solutions including content moderation for global customers in over 50 languages. With a team of over 62 000 members worldwide and with over 4 000 of them located in Sofia and Plovdiv, the company is the biggest employer in the CX industry in Bulgaria.
Back Office Support Consultant with French or German and English (C1) (work from home) Работа › Администрация и офис сътрудници 2 400 лв Astrea Recruitment was founded in 2007 with one principal mission – to be different.We transformed this vision into a key driver of our efforts to be always available when our clients or partners need... гр. Плевен днес Наблюдавай Astrea Recruitment was founded in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. Our partners are increasing continuously and their satisfaction is the best business card for us. For one of our clients – one of the top companies in the online entertainment industry – we are looking for anBack Office Support Consultant with French or German and English (work from home) who could join their team of client support experts. Essential duties and responsibilities: * Communicate with users through non-voice-based channels – emails and chat sessions; * Report and escalate complex inquiries to the respective supervisor; * Provide consistent customer service and follow the established data protection procedures; * Enhance the level of support by building strong client relationships; * Contribute to the friendly work environment and communicate effectively. Requirements: * Fluency in French or German and English; * Previous experience in customer service is an advantage; * Great soft skills and friendly attitude; * Strong PC literacy is a must; * Enthusiasm for gaming. Our client’s offer: * Fully remote recruitment process; * WORK FROM HOME; * Attractive salary and extra employee benefits; * Friendly team and productive atmosphere; * Healthy working environment and work/life balance. If you are interested, challenged and convinced you are the right candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. SM_BOSCC) Only the shortlisted candidates will be contacted in a timely manner. All the information is protected by the Commission for the Protection of Personal Data (Astrea Recruitment. - reg No 1809)
Fitbit Customer Support Specialist with Polish and English Работа › Администрация и офис сътрудници If you are excited about health and technology, join our Fitbit Team As a Fitbit Customer Support with Polish, you will be part of a great team and will: Help our users with any issues they might h... гр. София днес Наблюдавай If you are excited about health and technology, join our Fitbit Team As a Fitbit Customer Support with Polish, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solutions to everyday device use questions on a case by case customer-oriented approach Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team Work with a passionate team of customer-friendly colleagues from an international background Not bad, right? What we expect from you: Fluency in Polish language for daily communication with customers Good command of English (B1 or similar) for training and internal communication Basic understanding of iOS and Android OS use/features Demonstrating empathy Desire to help customers as best as possible and willing to contribute to the team’s success be a team-player Result-oriented with personal performance Friendly and outgoing personality Looking for a long-term employment In return, we offer: Flexible working hours options Attractive salary Fully paid training Stable job and career development opportunities: continuous product support, coaching, and personal skill courses Special Discounts and Offers (Food vouchers, Multisport cards) Additional health insurance & Transportation allowance Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office) Positive international working environment (Relax zones, PlayStation and billiard relax areas) Employee referral bonuses & Recognition programs Does it sound like the perfect job for you? Apply now! About us: TELUS International Bulgaria delivers a next-generation digital solution to enhance the customer experience (CX) for global and disruptive brands. We offer omnichannel CX and trust and safety solutions including content moderation for global customers in over 50 languages. With a team of over 62 000 members worldwide and with over 4 000 of them located in Sofia and Plovdiv, the company is the biggest employer in the CX industry in Bulgaria. We care about the well–being of our employees and we provide equal employment opportunities, prohibiting discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. TELUS International Europe has a history of investing in their future growth, encourages fun and team-building projects!
Client Account Associate with French - night shifts Работа › Оператори в кол център 2 750 лв Top Skills Recruitment is a recruitment agency established by professionals with years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candi... гр. София днес Наблюдавай Top Skills Recruitment is a recruitment agency established by professionals with years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity. For those of you who are interested in working in international BPO company, we offer you the chance to develop further your professional experience as Client Account Associate with French. You are our best TALENT if: • You speak fluently French • You are advanced in English • You have a proactive attitude, combined with excellent communication and soft skills • You want to work for one of the top BPO companies in Bulgaria • You love communication with people from all over the world AND you will get in return: • Competitive salary • Lots of benefits such as transportation allowance, additional health & life insurance, discounts in shops and many more • Career development opportunities in a big international company • Standard or flexible working hours depending on the project • Great office location If this opportunity sounds appealing to you, please send your CV in English! It’s not just an option, it’s your chance to boost your career in the summer! Keywords: FrenchФренскиClient Support RepresentativeCustomer Support Top Skills Recruitment Ltd. has a license for recruitment services for Bulgaria issued by the Ministry of Labor and Social Policy: № 2399 15.11.2017. License for administration and protection of personal data issued by the Commission for the protection of personal data: № 432025 23.10.2017
Cloud and Technical Specialist with French Работа › Администрация и офис сътрудници 2 500 лв We are Center Stars and we always have great opportunities for people with all European languages and even more. The role focus will be client support for technical equipment. Your role will be to c... гр. София днес Наблюдавай We are Center Stars and we always have great opportunities for people with all European languages and even more. The role focus will be client support for technical equipment. Your role will be to communicate with client companies in Europe (mostly over the phone and email) and support them for technical issues related to the performance and usage of the IT products and services. You will keep track of service requests and whenever needed, you will also escalate issues to Technical Leads as per the established internal processes and standards using a ticketing help desk system. Key Responsibilities: ≽ Process support requests; ≽ Analyze system logs; ≽ Remote troubleshooting; ≽ Provide a high level of technical guidance and assistance in problem-solving. We would expect from you: ✔ Excellent French language skills; ✔ Good level of English – B1; ✔ Networking knowledge, preferably in Linux; ✔ Experience with VoIP. ♫ ♫ ♫ Sounds great?! …Send us your recent CV in English and we will contact you to tell you more! ! ! ! Be informed that we also have Referral program and if you know someone who would be interested, you will receive a bonus on successful hiring! ! ! Licensed by MLSP, license N 2564, valid from 03.07.2018 *Nova Logic Company OOD hereby informs you that the data voluntarily provided by you in response to the present e-mail message are personal data and are subject to a special protection regime within the meaning of Regulation 2016/679, Personal Data Protection Act. The personal data provided by you are processed for achieving of purposes permitted by the law and for realization of lawful interests of the personal data administrator.Hereby you grant your explicit consent that Nova Logic Company OOD may process, keep and use the personal data voluntarily provided by you for a period of 3 years, when there is no other statutory term that guarantees their security and protection. Hereby we inform you and you grant your consent that Nova Logic Company OOD may provide your personal data to state bodies and authorities and third parties, when it is obliged to do so by virtue of a special legal provision or when this is necessary for realization of your rights and lawful interests as a participant in a recruitment process or another permitted form of survey in view of potential future employment. In conformity to the internal regulations of Nova Logic Company OOD you have the right to access and the right to correct your personal data, the right to ask for deletion of your personal data and the right to object against the processing, provisioning and disclosing of your personal data for purposes other than the described above.
Back Office Specialist with French Работа › Администрация и офис сътрудници 3 050 лв At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not ... гр. София днес Наблюдавай At HRS, we believe the right job can transform a persons life and the right person can transform a business. Were passionate about connecting our candidates with the right job for them. You are not an exception! The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients. Our partner is a brand new outsourcing company that is opening their first office in Sofia, Bulgaria. Main Responsibilities:Follow up and manage order related requests;Update order specifications, submit orders, and track requests through the systems;Create customer accounts in the system and provide customers with account information;Review and evaluate company procedures and reports to identify hidden risks or common issues;Oversee all business operations relating to compliance including policies, investments, and procedures. The client offers:Excellent salary;Great social package;Working remote due to the pandemic;Standard working time;Online paid training;Great office location near a metro station;Real chances to develop professionally in a brand new company on the Bulgarian market. Job requirements:Excellent level of French (C1 Level);Working level of English;Excellent communication skills;Experience with SAP (including invoicing, contracts, workflows);Good MS Office skills;Previous experience in procurement or supply chain industry will be an advantage. Apply and you will get the full broad information about your possibilities with HRS Bulgaria! All applications will be treated strictly confidential. Only short-listed candidates will be contacted.
Quality Specialist with Italian Russian or French Работа › Администрация и офис сътрудници 3 100 лв At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are no... гр. София днес Наблюдавай At HRS, we believe the right job can transform a persons life and the right person can transform a business. Were passionate about connecting our candidates with the right job for them. You are not an exception! The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients. Our partner is a brand new outsourcing company that is opening their first office in Sofia, Bulgaria. Currently, they are looking for motivated specialists to join their multilingual team on the position: Quality Specialist with Italian Russian or French Main Responsibilities: Use quality monitoring data management system to compile and track performance at team and individual level; Preparing and implementing quality assurance policies and procedures; Identifying and resolving workflow and production issues; Participates in design of call/email monitoring formats and quality standards; Prepares and analyzes internal and external quality reports for management staff review. The client offers: Excellent salary; Great social package; Working remote due to the pandemic; Standard working time; Online paid training; Great office location near a metro station; Real chances to develop professionally in a brand new company on the Bulgarian market. Job requirements: Excellent level of Italian French or Russian (C1 Level); Working level of English (B2); Good knowledge of MS Office applications and advanced excel Excellent MS Office skills especially in Excel, Powerpoint, Visio, etc. Minimum 3 years of experience in customer service quality role. Apply and you will get the full broad information about your possibilities with HRS Bulgaria! All applications will be treated strictly confidential.
Media Analyst with English & French Работа › Мениджъри и експерти 1 750 лв Why applying at People LTD?Our partners are the top and most successful companies on the market. Together we deliver exceptional services for our clients. However that goal is not possible without our... гр. София днес Наблюдавай Why applying at People LTD?Our partners are the top and most successful companies on the market. Together we deliver exceptional services for our clients. However that goal is not possible without our people who are the core of our success and outstanding contribution.If you want to evolve your personal skills and capabilities to new heights you should apply now! We are currently looking for media analyst with English and FrenchRequirements:-Have excellent command of written English- Have very good command of written French- Are curious about tech trends in content and data management- Are interested in developing or have previous experience as a professional in the constantly growing industry of Media information services- Are looking for a place to learn and growOur offer:- A competitive salary- A great opportunity to hone your skills in a fast-paced, international environment- A career path that depends on your results and interests- Various training and development programs- A non-corporate atmosphere with flexible processes and agile mindset- The possibility to work remotelyResponsibilities:- Screen both traditional and social media about well-known companies and their brands- Write summaries, insights and reports about brand performance in English- Develop as a professional in the field of Media analyses and information services People LTD has License 230305.07.2017 for providing human resources service.4
Fraud, Risk and Payment Specialist – French – Night Shift Работа › Оператори в кол център The role: The role: Fraud, Risk and Payment Specialist – French – Night ShiftWe are looking for a Fraud, Risk and Payment specialist to join our busy target-driven team based in Sofia, Bulgaria. It is a night shift role (11 hours/4 nights). The team is involved in variety of different tasks, making sure our platform is a safe place for our customers.Are you our next star player?You will have the chance to work with variety of different teams as customer support, responsible gaming and compliance. It is a busy team, so you’ll enjoy a fast-paced office environment working to agreed targets, as we strive to grow our brands and develop our services.Why we need youWe are expanding our Fraud, Risk and Payments team and therefore we are looking for more people to join. The role reports directly to a Team Leader who is situated in Sofia.Some of your responsibilities:• You will liaise directly with players via email, to assist with complicated issues • You will be providing fast and accurate responses to numerous contacts per shift • You will be responsible to review and process real-money transactions and transfers, customer KYC documentation and action system alerts generated by customers activity • You will handle third-party processor contacts, transaction reconciliation process and troubleshoot technical player issues • You will stay fully up-to-date with all of The StarsGroup’s Guidelines, Policies and Procedures and any other duties associated with assisting the players as requested by management • You will be responsible for fraud prevention and detection of fraud.Who we’re looking forYour experience: • 1+ years’ experience working in customer support • Knowledge of international document verification, KYC and AML/CFT procedures. • Online fraud investigations and/or online payments processing systems in considered as a big advantageYour skills: • You should have the ability to demonstrate excellent verbal and written communication skills in French and English • Customer-focusedYour behaviours: Highly-organised with great attention to detail and able to evaluate and prioritise customer demands.What’s in it for you?Our experience-based salaries are competitive. Plus, there’s a discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • health and dental insurance for you, your partner and your children (if you all live at the same address) • a personal interest allowance to let you learn something new or pursue a hobby • 1000 BGN as congratulations if you have a baby whilst you work for us • in-house training and development to develop your skills, progressing your career • free fresh fruit, snacks and drinks in the office • contribution towards your transportation and lunch expenses • relaxation areas around the office, including a PlayStation and Pool table • sports program and social events; including our sensational summer and Christmas partiesWhat happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.
Client Support Agent with French, German or Dutch Работа › Оператори в кол център 1 950 лв Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speak... гр. Пловдив днес Наблюдавай Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! About the client The client is a Dutch mobile operator offering customized services for individual mobile users. And now they are in Bulgaria. Their success is based on flexibility, availability, wide and strong network, attractive rates, instant connections and, of course, reliable international and multilingual customer services. Key requirements Full proficiency (C1, verbal & written) in Customer Service Adviser fluent in one of the priority languages (80% of the job will be on phone; 20% writing, fe. emails/social media) Advanced in English (min. B1/B2, mainly for fluent office communication) Previous experience in a customer service environment will be considered an advantage Professional customer handling skills Modern computer literacy is a must Benefits Highly competitive salary Top-class relocation assistance Monthly and annual bonuses Cool team-building events all around the year Real career growth possibilities Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.
Chat & Email Support - German - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars - German – Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, s... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars - German – Day Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include: Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
Chat & Email Support - Italian - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – Italian– Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, s... гр. София 19 февруари Наблюдавай The role: Chat & Email Support PokerStars – Italian– Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities:• You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next?If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.
Account Manager with Spanish and English Работа › Оператори в кол център 2 500 лв We are currently looking for the best STAR candidate for one of our biggest and fast-developing clients in the online gaming area. Career development, management support, great salaries and top office... гр. София днес Наблюдавай We are currently looking for the best STAR candidate for one of our biggest and fast-developing clients in the online gaming area. Career development, management support, great salaries and top office location are only a small part of the perks this company has to offer for Account Manager with Spanish and English position. You would be doing: • Behavioural and deposit activity analysis of the managed market to identify the high value customers; • Building strong customer relationships by ensuring outstanding user experience and satisfaction through providing first contact resolution and promotional offerings via variety of communication channels; • Active clients up selling to maintain and increase purchase behaviours; • Creating and developing retention and reactivation strategies and implementation through proactive high-volume sales phone calls; • Report in a timely manner to VIP and regular customer escalations. You would have/be: • Fluent Spanish speaker - both written and spoken; • Previous experience in Customer Services or Sales – a must; • Previous experience in the Gaming industry – a must; • Good working knowledge of English- a must; • Additional languages – an advantage; • Flexible working hours – 9AM to 11PM, Monday to Friday. We have to offer you: • A great and competitive salary and monthly bonus scheme; • Supportive management and working environment; • Flexible working hours; • Great extra benefits; • Amazing and modern office in the heart of Sofia; Star Gate Recruitment owns licence No 2649 from 29.10.2018
Chat & Email Support - Italian - Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – Italian – Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift ... гр. София вчера Наблюдавай The role: Chat & Email Support PokerStars – Italian – Night Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift role (4 nights 11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.
Chat & Email Support - Russian - Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – Russian – Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift ... гр. София вчера Наблюдавай The role: Chat & Email Support PokerStars – Russian – Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift role (4 nights 11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.
Chat & Email Support - Romanian- Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars - Romanian and English- Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Ni... гр. София вчера Наблюдавай The role: Chat & Email Support PokerStars - Romanian and English- Night Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a Night shift role, 4 nights in4 days off (11 hours). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity. Who we’re looking for Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in Romanian and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; •Being Tech-savvy and efficient with different communication and office software tools; Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria. Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
Chat & Email Support - Italian - Night Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars - Italian - Night ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift ... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars - Italian - Night Shifts We are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a a Night shift role (4 nights 11 hours, 4 days off). The team is involved in variety of different tasks, ensuring the players’ experience is a positive one. Are you our next star player? You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience. Why we need you? We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world. Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for? Your experience: While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage. Your skills: • You need to have the ability to demonstrate excellent verbal and written communication skills in Italian and English; • Customer - obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour: Highly- motivated with great attention to detail and able to evaluate customer demands. What’s in it for you? We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include: • Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview. Please note we are unable to support visa applications for this particular role. The Group PokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way. We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.
Chat & Email Support PokerStars - Russian - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – Russian– Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, s... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars – Russian– Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups; • Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking for?Your experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in Russian and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions; • Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include:• Discretionary annual performance bonus of up to 25% of your annual gross salary; • Additional skills bonuses (600 BGN) up to 3 times per year; • Health and dental insurance for you, your partner and your children (if you all live at the same address); • 250 BGN Personal interest allowance to let you learn something new or pursue a hobby; • 490 BGN for Home Office furniture; • 1000 BGN as congratulations if you have a baby whilst you work for us; • In-house training and development to develop your skills, progressing your career; • Contribution towards your transportation and lunch expenses; • Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market; • Sports program and social events; including our sensational summer and Christmas parties; • Free fresh fruit, snacks and drinks in the office; • Relaxation areas around the office, including a PlayStation and Pool table;What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact us. Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Chat & Email Support PokerStars - German - Day Shifts Работа › Оператори в кол център The role: Chat & Email Support PokerStars – German – Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, s... гр. София днес Наблюдавай The role: Chat & Email Support PokerStars – German – Day ShiftsWe are looking for Chat & Email Support Specialists to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.Are you our next star player?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.Why we need you?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.Some of your responsibilities: • You will be liaising directly with our players primarily via live chat and email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.Who we’re looking forYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands.What’s in it for you?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.Your package will include: Discretionary annual performance bonus of up to 25% of your annual gross salary;Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; What happens next? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.The GroupPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.
Gaming VIP Account Manager - German and English Работа › Оператори в кол център Gaming VIP Account Manager- German and EnglishDelasport is an internationally known software company, specializing in the development, support and maintenance of online sports betting turnkey solution... гр. София днес Наблюдавай Gaming VIP Account Manager- German and EnglishDelasport is an internationally known software company, specializing in the development, support and maintenance of online sports betting turnkey solutions. A leader in the production of revolutionary betting platforms, in 2011 the company opened its first branch Bulgaria. 9 years later there are over 120 people engaged in the company’s projects who according to their competencies are situated in Israel, Plovdiv and Sofia- Bulgaria. For our team in Sofia office we are looking for: Gaming VIP Account Manager- German and English YOUR ROLE AND OBJECTIVES: As VIP Account Manager, you will be responsible for all users labelled as VIP with the focus on increasing their customer lifetime value whilst decreasing churn. Using your analytical skills and profound understanding of customer behavior, you are able to spot any need amongst the VIP segment and react in a fast and efficient way. Due to the nature of this business weekend and evening shifts will be required from time to time. YOUR RESPONSIBILITIES: Monitor and analyze the VIP database on a daily basis and take appropriate actions to ensure maximum value through their life cycle. Constantly reactivate players with calls, emails, SMS and chat. Up-sell potential VIP players by keeping track of their behavior and ensure they receive targeted offers. Communicate with other teams to ensure optimization of player management. Create and oversee marketing and player management strategies for VIPs. Collect feedback by talking to VIP players and escalate it to responsible team. Welcome potential VIPs to the website after they made their first deposits. Answer VIP queries and ensure a fast and for the VIPs satisfactory solution. Work closely with the CRM team to ensure proper segmentation of promotional and bonus offers. Contact big winners and big losers on a daily basis. Knowledge sharing with other VIP Account Managers. Becoming an expert in SportCasino Games, being able to talk the player’s language when it comes to SportCasino conversations. YOU ARE THE IDEAL CANDIDATE IF YOU HAVE: -German and English proficiency. -Excellent communicator across all channels with high confidence on the phone. -Passion for SportCasino. -Business- and sales oriented approach. -Good analytical skills, with good knowledge of Microsoft Excel. Experience with Salesforce is considered a plus. Ability to deliver results and outstanding services whilst working to tight timelines. Flexibility to work shifts, including evenings, weekends as well as public holidays. Self-starter with a positive, can-do attitude and good problem solving skills. OUR REWARD TO YOU IS: -Friendly environment with colleagues ready to share their experience. -Challenging and interesting projects. -Workflow helping you to teach new things all the time. -Opportunity to turn your ideas and approach into real implementation. -Full-time employment and labor contract. -Social benefits, regular Happy hours, teambuilding events. -Great location in fancy buildings in Sofia- Vertigo Building, 109 Bulgaria blvd.. If you are interested, please send us CV in German & English. All applications will be treated in the strictest confidentiality and only the approved candidates will be invited for an interview.
Gaming VIP Account Manager- Italian and English Работа › Оператори в кол център Gaming VIP Account Manager- Italian and English Delasport is an internationally known software company, specializing in the development, support and maintenance of online sports betting turnkey solutions. A leader in the production of revolutionary betting platforms, in 2011 the company opened its first branch Bulgaria. 9 years later there are over 120 people engaged in the company’s projects who according to their competencies are situated in Israel, Plovdiv and Sofia- Bulgaria. For our team in Plovdiv office we are looking for: Gaming VIP Account Manager- Italian and English YOUR ROLE AND OBJECTIVES: As VIP Account Manager, you will be responsible for all users labelled as VIP with the focus on increasing their customer lifetime value whilst decreasing churn. Using your analytical skills and profound understanding of customer behavior, you are able to spot any need amongst the VIP segment and react in a fast and efficient way. Due to the nature of this business weekend and evening shifts will be required from time to time. YOUR RESPONSIBILITIES: Monitor and analyze the VIP database on a daily basis and take appropriate actions to ensure maximum value through their life cycle. Constantly reactivate players with calls, emails, SMS and chat. Up-sell potential VIP players by keeping track of their behavior and ensure they receive targeted offers. Communicate with other teams to ensure optimization of player management. Create and oversee marketing and player management strategies for VIPs. Collect feedback by talking to VIP players and escalate it to responsible team. Welcome potential VIPs to the website after they made their first deposits. Answer VIP queries and ensure a fast and for the VIPs satisfactory solution. Work closely with the CRM team to ensure proper segmentation of promotional and bonus offers. Contact big winners and big losers on a daily basis. Knowledge sharing with other VIP Account Managers. Becoming an expert in SportCasino Games, being able to talk the player’s language when it comes to SportCasino conversations. YOU ARE THE IDEAL CANDIDATE IF YOU HAVE: -Italian and English proficiency. -Excellent communicator across all channels with high confidence on the phone. -Passion for SportCasino. -Business- and sales oriented approach. -Good analytical skills, with good knowledge of Microsoft Excel. Experience with Salesforce is considered a plus. Ability to deliver results and outstanding services whilst working to tight timelines. Flexibility to work shifts, including evenings, weekends as well as public holidays. Self-starter with a positive, can-do attitude and good problem solving skills. OUR REWARD TO YOU IS: -Friendly environment with colleagues ready to share their experience. -Challenging and interesting projects. -Workflow helping you to teach new things all the time. -Opportunity to turn your ideas and approach into real implementation. -Full-time employment and labor contract. -Social benefits, regular Happy hours, teambuilding events. -Great location in office buildings in Plovdiv- Office Park Plovdiv, 56a Svoboda blvd. If you are interested, please send us CV in Italian & English. All applications will be treated in the strictest confidentiality and only the approved candidates will be invited for an interview.
Gaming VIP Account Manager- Italian and English Работа › Оператори в кол център Gaming VIP Account Manager- Italian and English Delasport is an internationally known software company, specializing in the development, support and maintenance of online sports betting turnkey solutions. A leader in the production of revolutionary betting platforms, in 2011 the company opened its first branch Bulgaria. 9 years later there are over 120 people engaged in the company’s projects who according to their competencies are situated in Israel, Plovdiv and Sofia- Bulgaria. For our team in Sofia office we are looking for: Gaming VIP Account Manager- Italian and English YOUR ROLE AND OBJECTIVES: As VIP Account Manager, you will be responsible for all users labelled as VIP with the focus on increasing their customer lifetime value whilst decreasing churn. Using your analytical skills and profound understanding of customer behavior, you are able to spot any need amongst the VIP segment and react in a fast and efficient way. Due to the nature of this business weekend and evening shifts will be required from time to time. YOUR RESPONSIBILITIES: Monitor and analyze the VIP database on a daily basis and take appropriate actions to ensure maximum value through their life cycle. Constantly reactivate players with calls, emails, SMS and chat. Up-sell potential VIP players by keeping track of their behavior and ensure they receive targeted offers. Communicate with other teams to ensure optimization of player management. Create and oversee marketing and player management strategies for VIPs. Collect feedback by talking to VIP players and escalate it to responsible team. Welcome potential VIPs to the website after they made their first deposits. Answer VIP queries and ensure a fast and for the VIPs satisfactory solution. Work closely with the CRM team to ensure proper segmentation of promotional and bonus offers. Contact big winners and big losers on a daily basis. Knowledge sharing with other VIP Account Managers. Becoming an expert in SportCasino Games, being able to talk the player’s language when it comes to SportCasino conversations. YOU ARE THE IDEAL CANDIDATE IF YOU HAVE: -Italian and English proficiency. -Excellent communicator across all channels with high confidence on the phone. -Passion for SportCasino. -Business- and sales oriented approach. -Good analytical skills, with good knowledge of Microsoft Excel. Experience with Salesforce is considered a plus. Ability to deliver results and outstanding services whilst working to tight timelines. Flexibility to work shifts, including evenings, weekends as well as public holidays. Self-starter with a positive, can-do attitude and good problem solving skills. OUR REWARD TO YOU IS: -Friendly environment with colleagues ready to share their experience. -Challenging and interesting projects. -Workflow helping you to teach new things all the time. -Opportunity to turn your ideas and approach into real implementation. -Full-time employment and labor contract. -Social benefits, regular Happy hours, teambuilding events. -Great location in office buildings in Sofia- Vertigo Building, 109 Bulgaria blvd. If you are interested, please send us CV in Italian & English. All applications will be treated in the strictest confidentiality and only the approved candidates will be invited for an interview.
IT Help Desk Support Specialist Работа › Администрация и офис сътрудници 1 500 лв За един от нашите клиенти - технологичен лидер в областта на продуктите за електроснабдяване, роботика, индустриална автоматизация и енергийни мрежи, обслужващ клиенти по целия свят, търсим IT Help... гр. Севлиево, Габрово днес Наблюдавай За един от нашите клиенти - технологичен лидер в областта на продуктите за електроснабдяване, роботика, индустриална автоматизация и енергийни мрежи, обслужващ клиенти по целия свят, търсим IT Help Desk Support Specialist. Очакваме от теб да притежаваш познания в мрежовата част и базови такива в SQL, предишен опит в работата с MS SQL база данни и добро работно ниво на английски език. Работата се характеризира с поддръжката, техническото и оперативното управление на информационните системи, както и конфигурирането, използването, поддръжката и замяната на техническата инфраструктура, оборудване и софтуер. По-детайлно основните задачи ще бъдат свързани с: ✔ Осигуряване на мрежа на работно място; ✔ Конфигуриране на IP адреси; ✔ Изчистване на натрупани логове в системата; ✔ Извършване на Back up and Disaster Recovery процедури; ✔ Настройване, поддръжка и/или смяна на принтери, компютри, телефони. Част от задълженията са и чисто административни, свързани с попълване на бланки и формуляри. Нашият клиент предлага: ✔ Работа с екип от професионалисти в динамична среда; ✔ Възможност за професионално развитие; ✔ Стандартно работно време; ✔ Богат бонусен пакет; ✔ Ваучери за храна; ✔ Допълнително здравно осигуряване; ✔ Осигурен транспорт от Габрово, Велико Търново и Ловеч. Кандидатствайте сега! ! ! Очакваме Вашите СВ-та! Лиценз от МТСП, N 2564, валиден от 03.07.2018 - безсрочен „Нова Лоджик Къмпани“ ООД Ви информира, че доброволно предоставените, в отговор на настоящата обява, данни са лични и попадат под специален режим на защита по смисъла на Регламент 2016/679 и Закона за защита на личните данни. Предоставените лични данни се обработват за постигане на законово позволени цели и за реализиране на законните интереси на администратора на личните данни. Вие давате изрично съгласие „Нова Лоджик Къмпани“ ООД да обработва, съхранява и използва доброволно предоставените лични данни в рамките на срок от 3 години, когато няма друг законов срок, който да гарантира тяхната сигурност и опазване в тайна. Информираме Ви и Вие се съгласявате, че „Нова Лоджик Къмпани“ ООД предоставя личните данни на държавни органи и институции или на трети лица, когато има такова задължение по силата на закон, или е необходимо за реализиране на Вашите права и законни интереси като участник в подбор или друга позволена форма на проучване с цел учредяване на бъдещо трудово правоотношение. При спазване на вътрешните правила на „Нова Лоджик Къмпани“ ООД имате право на достъп и право на коригиране на Вашите лични данни, право да бъдете заличен, както и имате право да възразите срещу обработването, предоставянето и разкриването на Вашите лични данни за различни от тук посочените цели.