Дата: 24.07|11:15

Gaming VIP Account Manager - German and English Работа › Оператори в кол център Gaming VIP Account Manager- German and EnglishDelasport is an internationally known software company, specializing in the development, support and maintenance of online sports betting turnkey solution... гр. София днес Наблюдавай Gaming VIP Account Manager- German and EnglishDelasport is an internationally known software company, specializing in the development, support and maintenance of online sports betting turnkey solutions. A leader in the production of revolutionary betting platforms, in 2011 the company opened its first branch Bulgaria. 9 years later there are over 120 people engaged in the company’s projects who according to their competencies are situated in Israel, Plovdiv and Sofia- Bulgaria. For our team in Sofia office we are looking for: Gaming VIP Account Manager- German and English YOUR ROLE AND OBJECTIVES: As VIP Account Manager, you will be responsible for all users labelled as VIP with the focus on increasing their customer lifetime value whilst decreasing churn. Using your analytical skills and profound understanding of customer behavior, you are able to spot any need amongst the VIP segment and react in a fast and efficient way. Due to the nature of this business weekend and evening shifts will be required from time to time. YOUR RESPONSIBILITIES: Monitor and analyze the VIP database on a daily basis and take appropriate actions to ensure maximum value through their life cycle. Constantly reactivate players with calls, emails, SMS and chat. Up-sell potential VIP players by keeping track of their behavior and ensure they receive targeted offers. Communicate with other teams to ensure optimization of player management. Create and oversee marketing and player management strategies for VIPs. Collect feedback by talking to VIP players and escalate it to responsible team. Welcome potential VIPs to the website after they made their first deposits. Answer VIP queries and ensure a fast and for the VIPs satisfactory solution. Work closely with the CRM team to ensure proper segmentation of promotional and bonus offers. Contact big winners and big losers on a daily basis. Knowledge sharing with other VIP Account Managers. Becoming an expert in SportCasino Games, being able to talk the player’s language when it comes to SportCasino conversations. YOU ARE THE IDEAL CANDIDATE IF YOU HAVE: -German and English proficiency. -Excellent communicator across all channels with high confidence on the phone. -Passion for SportCasino. -Business- and sales oriented approach. -Good analytical skills, with good knowledge of Microsoft Excel. Experience with Salesforce is considered a plus. Ability to deliver results and outstanding services whilst working to tight timelines. Flexibility to work shifts, including evenings, weekends as well as public holidays. Self-starter with a positive, can-do attitude and good problem solving skills. OUR REWARD TO YOU IS: -Friendly environment with colleagues ready to share their experience. -Challenging and interesting projects. -Workflow helping you to teach new things all the time. -Opportunity to turn your ideas and approach into real implementation. -Full-time employment and labor contract. -Social benefits, regular Happy hours, teambuilding events. -Great location in fancy buildings in Sofia- Vertigo Building, 109 Bulgaria blvd.. If you are interested, please send us CV in German & English. All applications will be treated in the strictest confidentiality and only the approved candidates will be invited for an interview.

Дата: 05.02|08:50

Account Manager with Spanish and English Работа › Оператори в кол център 2 500 лв We are currently looking for the best STAR candidate for one of our biggest and fast-developing clients in the online gaming area. Career development, management support, great salaries and top office... гр. София днес Наблюдавай We are currently looking for the best STAR candidate for one of our biggest and fast-developing clients in the online gaming area. Career development, management support, great salaries and top office location are only a small part of the perks this company has to offer for Account Manager with Spanish and English position. You would be doing: • Behavioural and deposit activity analysis of the managed market to identify the high value customers; • Building strong customer relationships by ensuring outstanding user experience and satisfaction through providing first contact resolution and promotional offerings via variety of communication channels; • Active clients up selling to maintain and increase purchase behaviours; • Creating and developing retention and reactivation strategies and implementation through proactive high-volume sales phone calls; • Report in a timely manner to VIP and regular customer escalations. You would have/be: • Fluent Spanish speaker - both written and spoken; • Previous experience in Customer Services or Sales – a must; • Previous experience in the Gaming industry – a must; • Good working knowledge of English- a must; • Additional languages – an advantage; • Flexible working hours – 9AM to 11PM, Monday to Friday. We have to offer you: • A great and competitive salary and monthly bonus scheme; • Supportive management and working environment; • Flexible working hours; • Great extra benefits; • Amazing and modern office in the heart of Sofia; Star Gate Recruitment owns licence No 2649 from 29.10.2018

Дата: 11.02|10:21

Account Project Manager with English Night Shift Работа › Мениджъри и експерти 900 лв Today, 1-StopAsia (formerly 1-Stop Translation) has more than six offices worldwide (in the US, China, Thailand, Korea, and Bulgaria, among others) and more than 300 employees, but it still bears the ... гр. Пловдив днес Наблюдавай

Дата: 24.02|17:26

Key account manager (cosmetics) Работа › Мениджъри и експерти 3 200 лв The Cosmetics Account Manager we are looking for is sales oriented and can complete the company’s team with objectives to maximize sales volume for the clients he/she is responsible for. Our client wo... гр. София днес Наблюдавай The Cosmetics Account Manager we are looking for is sales oriented and can complete the company’s team with objectives to maximize sales volume for the clients he/she is responsible for. Our client works for international markets and is dealing only with Wholesale clients. The company is offering wide variety of deluxe brands, but they do not want to provide only trendy products at great prices, but also personal solution to the clients including freight, drop-shipping, customs services and insurance. Account Manager duties and responsibilities will be to: - Maintain company working quality standards through attention to detail, completion of all required steps in a timely and efficient manner; - Solicit from clients new sales requests on a regular and frequent basis; - Know very well client’s specifics he/she is responsible for so can offer tailored service to their needs; - Communicate with his/her client’s portfolio via phone or email constantly during and after closing the deal; - Identify unsettled items or questions that could cause problems in closing the deal; - Discusses terms and conditions with the client and ensure that everything is correct; - Meet all confidentiality requirements related to the work /company, customer and others/; - Perform review of the clients so can analyse what needs to be improve. Needed qualifications: - Working knowledge and experience in same or similar position is NOT obligatory; - English language / minimum B2 level/; - Very good communication skills via phone or email in a strait to the point way; - To prioritizes work tasks throughout the day so can meet client’s expectations; - Ability to work well in a fast-changing project conditions; - Accurate complete tasks and projects he/she is responsible for; - Resolves problems and questions with all involved parties; - Have experience working with Excel; - Meets company’s working standards; - Show ability that can establish strong rapport with the company, customers and sales projects. Conditions: - Very good work facility and location; - Professional onboard training; - One day in a week home office possibility; - Monday – Friday working week /Bulgarian national holidays are non-working/; - You can start your working day between 09:00AM and 09:30AM; - Benefits: Sports card, fruits and beverages, onsite weekly massages. Should this vacancy interest you, please send your CV in English. Only short-listed candidates will be contacted.Our services are free of charge for all candidates. All applications will be treated in strict confidentiality. Recruitment license from National Agency of Employment N: 1783/ 30.09.2014

Дата: 15.12|14:29

HR Support Representative with Italian and English Работа › Администрация и офис сътрудници HR Support Representative with Italian and English We are currently searching for an energetic and committed individual to join our newest project in Sofia, Varna and Burgas! We are looking for someone with strong organizational and communication skills, who will ensure all incoming HR inquiries for our client are handled timely and in a professional manner. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Your responsibilities: Receive & log all queries received through phone & email Responsible to work on Ticketing to resolve the queries received from the employee Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc. Adhere to defined processes and ensure delivery in accordance with set quality standards Ensure the Service level are always achieved for HRS processes Integrity and discretion in dealing with sensitive information and always ensure data privacy Take ownership for query resolution and individual metrics Our top candidate possesses: Excellent command in Italian –B2 or higher Good knowledge of English – B2 or higher Bachelor’s degree Microsoft Office Proficiency Strong attention to detail and good interpersonal skills Strong decision making and problem-solving skills Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards Ability to multi-task and agility to change in fast-paced dynamic environment Ability to work on shifts Life at Sutherland: Competitive salary Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, additional benefits Rewards and recognition programs Trainings following the leading global standards for highest quality of Customer Service and Technical Support Structured working environment Career opportunities Great office location and work from home possibilities

Дата: 08.02|12:55

Airline Reservation Specialist with Italian and English Работа в Чужбина › Други страни Are you ready to take your career to the next level? Are you ready to take your career to the next level? Airline Reservation Specialist with Italian and English Do you want to work for one of the biggest and well known European airline companies? If you have the motivation, relevant experience and the desire to learn and develop in a multinational corporate environment, we encourage you to read all the details below and apply for the open position. This would be the right role for you if you: - Have excellent language skills in Italian and English language - Have excellent communication skills - Have previous experience in a travel agency, airline reservations or similar role - this will be considered as an advantage - Have motivation for development - Are able to work on flexible shifts ABOUT YOU: - You want to be part of a team which is responsible for providing an excellent customer care service to the clients of the airline company – via phone and email - You have excellent communication skills and you would be happy to support customers with reservations and flight changes in a polite and professional manner - You want to work in friendly and positive environment - You are looking for place where you can develop yourself professionally WE WILL GIVE YOU: - Very competitive salary - Salary increases upon reached milestones - Attractive performance incentives - Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; - Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications) - Monthly/Quarterly Rewards & Recognition Programs It’s not just a job, it’s your career!

Дата: 19.10|19:14

Airline Reservation Specialist with Italian and English Работа › Администрация и офис сътрудници Are you ready to take your career to the next level? Are you ready to take your career to the next level? Airline Reservation Specialist with Italian and English Do you want to work for one of the biggest and well known European airline companies? If you have the motivation, relevant experience and the desire to learn and develop in a multinational corporate environment, we encourage you to read all the details below and apply for the open position. This would be the right role for you if you: - Have excellent language skills in Italian and English language - Have excellent communication skills - Have previous experience in a travel agency, airline reservations or similar role - this will be considered as an advantage - Have motivation for development - Are able to work on flexible shifts ABOUT YOU: - You want to be part of a team which is responsible for providing an excellent customer care service to the clients of the airline company – via phone and email - You have excellent communication skills and you would be happy to support customers with reservations and flight changes in a polite and professional manner - You want to work in friendly and positive environment - You are looking for place where you can develop yourself professionally WE WILL GIVE YOU: - Very competitive salary - Salary increases upon reached milestones - Attractive performance incentives - Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; - Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications) - Monthly/Quarterly Rewards & Recognition Programs It’s not just a job, it’s your career!

Дата: 21.05|17:24

Bid and Proposal Manager with German and English Работа › Мениджъри и експерти 2 750 лв Easy Consult has stood for quality and innovation on the Bulgarian Human Resources Solutions market with uncompromised recognition since 2004. Throughout the years, we have accumulated thorough unders... гр. София днес Наблюдавай Easy Consult has stood for quality and innovation on the Bulgarian Human Resources Solutions market with uncompromised recognition since 2004. Throughout the years, we have accumulated thorough understanding for a wide range of businesses -from Retail and E-commerce through Production, Services or Transportation and Logistics. Always alert to external environment, Easy Consult has ensured a full functional expertise and successfully built up an IT Recruitment team of skilled and technically aware professionals in addition to its Non-IT Recruitment business line. As part of the team, the Bid and Proposal Manager will work hand-in-hand with the Sales and technical teams and will facilitate the bid management process, thus ensuring that all proposals and presentation are prepared on time and with the expected quality. Core Responsibilities: • Coordinating the bid management process, take ownership of the end-to-end bid process and requirements collection; • Proposal Management – participating in the creation of proposals, pricing and offerings to clients; • Facilitate the Internal Sales tools and Instruments, organization of documents and information; • Supporting the sales team in preparing content for client presentations and occasionally attending to meetings, events and campaigns; • Providing CRM support. The ideal candidate will have the following skills and experience: • Excellent German and English skills; • Presales sales experience is an advantage; • Strong communication and organizational skills; • Clear understanding and experience writing professional and detailed proposals. We offer: • Work in a successful and innovative environment; • Obtain knowledge in cutting-edge technologies; • Personal growth in a stable, recognized and growing company with an excellent network of partners and customers; • Competitive and performance-based compensation; • Intensive training phase; • Friendly and supportive working environment; • Excellent salary and social benefits. If you find this opportunity exciting, please send us you CV in English today. All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license № 2339 from 30.08.2017.