Technical Support Specialist with Dutch and English Работа › Мениджъри и експерти 2 650 лв Top Skills Recruitment is a Bulgarian recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the be... гр. Варна днес Наблюдавай Top Skills Recruitment is a Bulgarian recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best of our Candidates so they can land their most desired job and at the same time deliver high standard services to our Clients. For a client of ours we are looking for an experienced Technical Support Specialist to join their team in Varna. The core activity involves: • To provide technical support to end-users network users and troubleshooting • To handle, solve or escalate calls • To contribute to the development and modification of the network/system and its various components • To troubleshoot non-complex hardware and/or software problems • To assist in selection and evaluation of hardware and software Requirements: • Level C1 in Dutch and English • Helpdesk experience /Technicalcustomer service – minimum 1 year •Basic level of knowledge of: - MS Office 365 - Computer systems, software and hardware - Networking (LAN, WAN, etc.) • Positive attitude and willingness to help others • Logical thinking and problem-solving mindset What’s in it for you: • Competitive salary • A bright, modern and exciting place to work, with excellent staff facilities • Health insurance plan • Relocation package • Multinational environment • Team buildings & events If you are interested in this position, please send us your CV in English. All applications will be treated as strictly confidential. Only short-listed candidates will be contacted. Keywords: DutchBPOoutsourcingХоландскитехнически съпортtechnical support License for recruitment for Bulgaria: № 2399 15.11.2017. License for administration and protection of personal data: № 432025 23.10.2017
Technical Support Consultant with Dutch and English for McAfee Работа › Администрация и офис сътрудници Interested in new technology and excited about improving your technical skills?Keen about practicing your language skills to grow in a competitive area?Ready to take your career to the next level?If y... гр. София днес Наблюдавай Interested in new technology and excited about improving your technical skills? Keen about practicing your language skills to grow in a competitive area? Ready to take your career to the next level? If you answered yes to these questions, we would love to meet you! Be part of our team of dedicated professionals and stand a chance to provide both customer and technical support for home and home-office users via phone, chat, and remote sessions. Our ideal candidates have: Good communication skills in Dutch and English Basic technical knowledge and the ability to multitask The ability to present complex information in a simple and understandable way Excellent customer service skills In this role, you will enjoy: An excellent remuneration package with benefits such as food vouchers, compliment cards, free coffee, multisport card, relocation package, buddy program, additional health & life insurance, and much more Regular working hours (Monday-Friday) Career development opportunities Teambuilding activities A great office location at Serdika Offices An ecofriendly environment (Free parking spaces for bikes) Free scheduled transportation to Serdika offices from Orlov Most It’s not just a job, it’s your career.
Technical Support Specialist fluent in French and English Работа › Оператори в кол център 1 900 лв We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digit... гр. София днес Наблюдавай We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and its more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. As a TTEC Customer Experience Champion, You’ll Enjoy: Extensive training programs;Environment that stimulates achievement and excellent customer service;Competitive remuneration package;Access top notch business best practices;Work in a challenging and pleasant business environment. What You’ll be Doing: As a Brand Ambassador, you will be the first point of contact for both our business and consumer customer base, responding to multichannel queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore, we will provide you with all the necessary tools, training and confidence needed to do a great job. On a typical day, you’ll do: Password Reset & Account unlock;IE troubleshooting;Wireless troubleshooting;Installation of software;Ticket Management. Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following: Fluent level of written and verbal communication in French;Good level of written and verbal communication in English;Very good communication skills;Eager to learn;Team player;Good analytical skills;Previous relevant experience will be an advantage. Interested? Apply Today! Click on the Apply Now button. You’ve applied, now what? After successfully completing the online application, please make sure your communication lines are open and regularly check your email and text for instructions. All documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview. Click on the Apply Online button to let us know about you. Please send your CV in English.
Technical Support Agent with Portuguese, Spanish, Italian, German or Dutch Работа › Оператори в кол център 1 750 лв Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners.For one of our clients – a leading in its field multination... гр. София днес Наблюдавай Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners. For one of our clients – a leading in its field multinational company – we are looking for Technical Support with Portuguese, Spanish, Italian, German or Dutch. Essential Duties and Responsibilities: * Excellent command (verbal & written) of English & Portuguese, Spanish, Italian, German or Dutch; * University Degree in Information technologies or related is preferred; * 1-3 years technical support experience with direct client contact (phone, e-mail); * Strong verbal communication and presentation skills along with equally strong customer service skills; * Excellent problem diagnosis and problem solving skills, handling multiple tasks in a fast-paced environment; * Flexible and open to work on shifts, including early and late hours, depending on the client demand and business needs. Duties and responsibilities: * Identify and solve the customer issue via telephone, and email communication; * Provide Information to the customers Sales Rep when needed; * Provide Timely, Effective and Correct Solutions Information to customers. Our client’s offer: * Attractive remuneration package; * Key role and opportunities for professional growth; * International corporate environment; All the information is protected by the Commision for the Protection of Personal Data (Astrea Recruitment. - reg No 1809)
Technical Support Specialist with Slovenian Работа › Администрация и офис сътрудници 2 850 лв At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are no... гр. София днес Наблюдавай At HRS, we believe the right job can transform a persons life and the right person can transform a business. Were passionate about connecting our candidates with the right job for them. You are not an exception! The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients. Our partner is one of the leading business transformation companies. They are looking for a Technical support specialist to join their team as it is expanding.The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users. Main Responsibilities: Providing customer and technical guidance and assistance in problem solving to customers (via phone, email or chat); Supporting end users and business partners regarding the company services; Focus on process improvement identification and development. The client offers: Excellent salary and bonus system; Great social package; Nice and friendly multicultural atmosphere; Great office location; Home office possibility; Standard working time; Free courses in this field; Real chances to develop professionally in the company according to ones preferences. This would be the right role for you if you: Have excellent verbal and written Slovenian (C1/C2 Level); Very good English level (C1 Level); Have technical knowledge or understanding; Previous experience in customer or technical support will be advantage. Apply and you will get the full broad information about your possibilities with HRS Bulgaria! All applications will be treated strictly confidential. Only short-listed candidates will be contacted HRS Bulgaria has License 2361/15.09.2017
Technical support representative with English Работа › Администрация и офис сътрудници 2 200 лв Why applying at People LTD?Our partners are the top and most successful companies on the market. Together we deliver exceptional services for our clients. However that goal is not possible without our... гр. София днес Наблюдавай Why applying at People LTD?Our partners are the top and most successful companies on the market. Together we deliver exceptional services for our clients. However that goal is not possible without our people who are the core of our success and outstanding contribution.If you want to start building your career along with evolving your personal skills and capabilities to new heights you should apply now! We are currently currently looking for customer service specialist who can sustain the companys products and resolve customers inquiries.What were looking for:Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to deliver the best in industry customer experience. Fluency in English (written and spoken) is a given, as is a can do attitude and a thirst to learn and develop professional and soft skills.General responsibilitiesAct as the primary technical contact, deliver advanced technical troubleshooting and problem-solving solutions for corporate customers including, issues escalated to the highest level of managementCollaborate on cross-team and cross-product technical issues by working with colleagues from other teams as needed to resolve customer problemsCollaborate with subject matter experts and escalation managers when additional support is neededManage critical issues by setting customer expectations, devise and implement action plans and professionally communicate to all parties involvedCompetencies:Fluency in English - both written and spokenUniversity degree in a technical field will be considered as a plus Basic technical knowledge is required - OS, Active Directory, DNS etc.Knowledge of Windows application usage (Office Excel, Word, Powerpoint, Outlook)Logical thinking, problem solving and troubleshooting skillsPrior customer service or support experience requiredPassion for technology and learningIn return, we offer you:Food vouchersNo overnight shiftsMedical insurance-one of the best in the marketFree massages in the office- every FridayMultisport card discountSocial bonus for Marriage and Child birthRefer a friend RAF bonusCorporate trainings and development programsTeam buildings and eventsAdditional corporate discounts in restaurants close to the officeFree drinks in the office coffee and tea Fruit daysExcellent office locationPeople LTD has License 230305.07.2017 for providing human resources service.4
Technical Support Specialist fluent in French - Night Shifts Работа › Оператори в кол център 1 900 лв We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digit... гр. София днес Наблюдавай We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Technical Support Specialist fluent in French with TTEC in Sofia, BG. Accepting digital applications for your protection and the protection of our employees: Apply online to connect with us. Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and its more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences. About TTEC: We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. As a TTEC Customer Experience Champion, You’ll Enjoy: Extensive training programs;Environment that stimulates achievement and excellent customer service;Competitive remuneration package;Access top notch business best practices;Work in a challenging and pleasant business environment. What You’ll be Doing: As a Brand Ambassador, you will be the first point of contact for both our business and consumer customer base, responding to multichannel queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore, we will provide you with all the necessary tools, training and confidence needed to do a great job. On a typical day, you’ll do: Password Reset & Account unlock;IE troubleshooting;Wireless troubleshooting;Installation of software;Ticket Management. Why You? What You Bring: Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following: Fluent level of written and verbal communication in French;Good level of written and verbal communication in English;Very good communication skills;Eager to learn;Team player;Good analytical skills;Previous relevant experience will be an advantage. Interested? Apply Today! Click on the Apply Now button. You’ve applied, now what? After successfully completing the online application, please make sure your communication lines are open and regularly check your email and text for instructions. All documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview. Click on the Apply Online button to let us know about you. Please send your CV in English.
Technical Support Consultant with Portuguese and English for McAfee Работа › Оператори в кол център Technical Support Consultant with Portuguese and English for McAfee Interested in new technology and excited about improving your technical skills? Keen about practicing your language skills to grow in a competitive area? Ready to take your career to the next level? If you answered yes to these questions, we would love to meet you! Be part of our team of dedicated professionals and stand a chance to provide both customer and technical support for home and home-office users via phone, chat, and remote sessions. Our ideal candidates have: Good communication skills in Portuguese and English Basic technical knowledge and the ability to multitask The ability to present complex information in a simple and understandable way Excellent customer service skills In this role, you will enjoy: An excellent remuneration package with benefits such as food vouchers, compliment cards, free coffee, multisport card, relocation package, buddy program, additional health & life insurance, and much more Regular working hours (Monday-Friday) Career development opportunities Teambuilding activities A great office location at Serdika Offices An ecofriendly environment (Free parking spaces for bikes) Free scheduled transportation to Serdika offices from Orlov Most It’s not just a job, it’s your career. To apply send your CV.
Technical Support Consultant with Spanish and English for McAfee Работа › Администрация и офис сътрудници Interested in new technology and excited about improving your technical skills?Keen about practicing your language skills to grow in a competitive area?Ready to take your career to the next level?If y... гр. София днес Наблюдавай Interested in new technology and excited about improving your technical skills? Keen about practicing your language skills to grow in a competitive area? Ready to take your career to the next level? If you answered yes to these questions, we would love to meet you! Be part of our team of dedicated professionals and stand a chance to provide both customer and technical support for home and home-office users via phone, chat, and remote sessions. Our ideal candidates have: Good communication skills in Spanish and English Basic technical knowledge and the ability to multitask The ability to present complex information in a simple and understandable way Excellent customer service skills In this role, you will enjoy: An excellent remuneration package with benefits such as food vouchers, compliment cards, free coffee, multisport card, relocation package, buddy program, additional health & life insurance, and much more Regular working hours (Monday-Friday) Career development opportunities Teambuilding activities It’s not just a job, it’s your career. To apply send your CV.
Technical Support Consultant with German and English for McAfee Работа › Администрация и офис сътрудници Interested in new technology and excited about improving your technical skills?Keen about practicing your language skills to grow in a competitive area?Ready to take your career to the next level?If y... гр. София днес Наблюдавай Interested in new technology and excited about improving your technical skills? Keen about practicing your language skills to grow in a competitive area? Ready to take your career to the next level? If you answered yes to these questions, we would love to meet you! Be part of our team of dedicated professionals and stand a chance to provide both customer and technical support for home and home-office users via phone, chat, and remote sessions. Our ideal candidates have: Good communication skills in German and English Basic technical knowledge and the ability to multitask The ability to present complex information in a simple and understandable way Excellent customer service skills In this role, you will enjoy: An excellent remuneration package with benefits such as food vouchers, compliment cards, free coffee, multisport card, relocation package, buddy program, additional health & life insurance, and much more Regular working hours (Monday-Friday) Career development opportunities Teambuilding activities A great office location at Serdika Offices An ecofriendly environment (Free parking spaces for bikes) Free scheduled transportation to Serdika offices from Orlov Most It’s not just a job, it’s your career. To apply send your CV.
Technical Support Consultant with Swedish and English for McAfee Работа › Администрация и офис сътрудници Interested in new technology and excited about improving your technical skills?Keen about practicing your language skills to grow in a competitive area?Ready to take your career to the next level?If y... гр. София днес Наблюдавай Interested in new technology and excited about improving your technical skills? Keen about practicing your language skills to grow in a competitive area? Ready to take your career to the next level? If you answered yes to these questions, we would love to meet you! Be part of our team of dedicated professionals and stand a chance to provide both customer and technical support for home and home-office users via phone, chat, and remote sessions. Our ideal candidates have: Good communication skills in Swedish and English Basic technical knowledge and the ability to multitask The ability to present complex information in a simple and understandable way Excellent customer service skills In this role, you will enjoy: An excellent remuneration package with benefits such as food vouchers, compliment cards, free coffee, multisport card, relocation package, buddy program, additional health & life insurance, and much more Regular working hours (Monday-Friday) Career development opportunities Teambuilding activities It’s not just a job, it’s your career. To apply send your CV.
Technical Support Consultant with Danish and English for McAfee Работа › Администрация и офис сътрудници McAfee is worldwide leader in online protection and offers a full range of products and services, covering every aspect of its users' digital lives. For more than 13 years, Sutherland Bulgaria has bee... гр. София днес Наблюдавай McAfee is worldwide leader in online protection and offers a full range of products and services, covering every aspect of its users digital lives. For more than 13 years, Sutherland Bulgaria has been taking care of McAfees most valuable asset - their customers, serving all consumer interests. In our day-to-day job we answer variety of questions related to customer’s accounts, subscriptions, products, assisting our customers in the elimination of technical problems via phone, chat, and remote sessions. McAfee is the first client for Sutherland Bulgaria and what makes us unique is that we provide support in 14 different languages within 37 different countries. If you want to be part of further building our history and success story with McAfee and experience more than just a job, Come & join us. Our ideal candidate has: Excellent Verbal & Written skills in Danish Good Verbal & Written skills in English Basic technical knowledge and the ability to multitask The ability to present complex information in a simple and understandable way Excellent customer service skills What can you expect from us: Gain expanded technical knowledge Work for a World class leader with 34 years of experience in cyber security Team of professionals who will help you build your career basis your skills & strengths within the Program and the Company Get the chance to participate in Internal initiatives – such as Product, Process, Environment and People Experience improvements Laptop Device provided by us – We want to ensure that you would have the leading-edge technology to be successful Competitive salary Additional Benefits we offer: Work from home opportunity Attractive performance incentives Monthly Rewards & Recognition initiatives 21 days of Paid leave allowance Top-notch Training Team buildings and social activities, participation in voluntary work, charity causes, etc. Wellness program available to all our employees Relocation package Work at home Essential Benefit -Financial support for expenditure on utilities Food vouchers, Multisport card, Additional health & life insurance, and much more
Technical Support Associate with Polish and English for the biggest software company Работа › Администрация и офис сътрудници Who is Concentrix?Concentrix Corporation (Nasdaq: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some... гр. София днес Наблюдавай Who is Concentrix?Concentrix Corporation (Nasdaq: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. We are Different by Design.As a Technical Support Associate, you will assist customers with resolving technical issues that impact their experience. You will receive requests via ticketing system (e-mail) and make outbound calls. You will provide problem resolutions to the system administrators by preforming a question diagnosis while guiding them through step-by-step solutions. You will provide support by clearly communicating solutions in a user-friendly, professional manner. We are looking for someone who have:Excellent communication skills in required language - Polish;Very good command of English language;Analytical thinking;Customer-oriented attitude, combined with excellent soft skills;Ability to capture information easily, summarise it and provide it briefly;Ability to adapt quickly;Good time management skills and multitasking ability;Technically-oriented interests with strong troubleshooting and problem solving skills; What we offer:Strong remuneration package;Free Health Insurance + discount for a sport card;Work week from Monday to Friday;Individual career path - personal training on the maintained technologies, great source of technical articles and support information;Management and technical career growth;Enhanced by learning and development program;Regular performance assessment;Standard working hours;Environment of high skilled and collaborative colleagues; If you’re up for a fresh new challenge, fancy the idea of working for a bright, forward thinking business, and picking up some new skills along the way, then look no further! Send us your CV now to open the door to the new career opportunities ahead you! We cant wait to meet you!
Player Support Specialist with Turkish and English Работа в Чужбина › Други страни If you are passionate about gaming, join our growing Game Support team in the biggest BPO provider in Bulgaria - get the job you will enjoy!A typical day: Be every player's trusty advisor Listen and ... Извън страната днес Наблюдавай If you are passionate about gaming, join our growing Game Support team in the biggest BPO provider in Bulgaria - get the job you will enjoy! A typical day: Be every players trusty advisor Listen and respond to gamers queries via phone email Identify and assess customers’ needs to achieve satisfaction Sounds good, right? If you have: Fluency in Turkish and a good command of English Gaming experience - you have played games recently and you can relate to a player’s concept, community, and mindset Player empathy and understanding a player’s perspective when tackling their issues Understanding of Player Support Desire to help the players as best as possible and to contribute to the team’s success We offer: Attractive salary A supportive environment that values collaboration with great energy Career development opportunities International modern working environment (Relax zones, PlayStation) Special benefits for our team members (e.g. gym, yoga classes, massages and corporate psychologist in the office and many others) Additional health insurance & Transportation allowance Employee referral bonuses & Recognition programs Supportive work-life balance policies assistance and learning We care about the well–being of our employees, invest in their future growth, encourage fun and team-building projects! Does it sound like the perfect job for you? APPLY NOW! About us: TELUS International Bulgaria delivers a next-generation digital solution to enhance the customer experience (CX) for global and disruptive brands. We offer omnichannel CX and trust and safety solutions including content moderation for global customers in over 50 languages. With a team of over 62 000 members worldwide and with over 4 000 of them located in Sofia and Plovdiv, the company is the biggest employer in the CX industry in Bulgaria.
Fitbit Customer Support Specialist with Polish and English Работа › Администрация и офис сътрудници If you are excited about health and technology, join our Fitbit Team As a Fitbit Customer Support with Polish, you will be part of a great team and will: Help our users with any issues they might h... гр. София днес Наблюдавай If you are excited about health and technology, join our Fitbit Team As a Fitbit Customer Support with Polish, you will be part of a great team and will: Help our users with any issues they might have via tickets or calls Provide solutions to everyday device use questions on a case by case customer-oriented approach Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team Work with a passionate team of customer-friendly colleagues from an international background Not bad, right? What we expect from you: Fluency in Polish language for daily communication with customers Good command of English (B1 or similar) for training and internal communication Basic understanding of iOS and Android OS use/features Demonstrating empathy Desire to help customers as best as possible and willing to contribute to the team’s success be a team-player Result-oriented with personal performance Friendly and outgoing personality Looking for a long-term employment In return, we offer: Flexible working hours options Attractive salary Fully paid training Stable job and career development opportunities: continuous product support, coaching, and personal skill courses Special Discounts and Offers (Food vouchers, Multisport cards) Additional health insurance & Transportation allowance Special benefits for our team members (Gym, yoga classes, massages, and corporate psychologist in the office) Positive international working environment (Relax zones, PlayStation and billiard relax areas) Employee referral bonuses & Recognition programs Does it sound like the perfect job for you? Apply now! About us: TELUS International Bulgaria delivers a next-generation digital solution to enhance the customer experience (CX) for global and disruptive brands. We offer omnichannel CX and trust and safety solutions including content moderation for global customers in over 50 languages. With a team of over 62 000 members worldwide and with over 4 000 of them located in Sofia and Plovdiv, the company is the biggest employer in the CX industry in Bulgaria. We care about the well–being of our employees and we provide equal employment opportunities, prohibiting discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. TELUS International Europe has a history of investing in their future growth, encourages fun and team-building projects!
Chat Support Specialist with French and English for Revolut Account Работа › Оператори в кол център 1 900 лв TTEC has an excellent opportunity for you to provide outsourced support services to our client Revolut, an innovative international Fintech company focused on offering banking services: prepaid debit ... гр. Пловдив днес Наблюдавай TTEC has an excellent opportunity for you to provide outsourced support services to our client Revolut, an innovative international Fintech company focused on offering banking services: prepaid debit card, currency exchange, cryptocurrency exchange and peer-to-peer payments. We are looking for customer service superstars who will ensure the customers’ personal experience remains at the heart of everything they do. What would you be doing? Supporting consumers via live chat;Providing great customer experience by managing customer’s expectationsResolving queries;Offering in-depth product knowledge;Monitoring and engaging consumer questions;Ensuring the best consumer experience possible is provided. What we offer: Competitive salary;Pay for Performance bonus;Private Health/Medical Insurance and Eye Care Reimbursements;Reimbursement program;20 Annual leave days. We are looking for... We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. We especially value candidates with: Verbal and written fluency in French;Good English language skills;Previous customer service experience will be an advantage;Excellent communication skills;The ability to multitask. Why TTEC? Our company was founded more than three decades ago. We are proud to serve the customers of some of the most successful companies on the planet and we bring the best team, tools and practices to everything we do, we interact with customers 24/7 in more than 80 countries and in 50 languages across social, mobile, digital, and face -to-face channels. Working at TTEC is unlike anywhere else. When you join our team, you are more than just an employee. You are a member of the TTEC family. Experience being part of a global family. Please send your CV in English All documents will be treated in the strictest confidentiality. Only short-listed candidates will be invited for an interview.
Chat & Email Support Specialist with English/German/French/Spanish Работа › Администрация и офис сътрудници 2 150 лв At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not ... гр. Хасково днес Наблюдавай At HRS, we believe the right job can transform a persons life and the right person can transform a business. Were passionate about connecting our candidates with the right job for them. You are not an exception! The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients For one of our clients an innovative company specialized in financial services we are looking for: Chat & Email Support Specialist with English *REMOTE POSITION* Main responsibilities: - Provide customer service at the highest company standards; - Verification processing of documents; - Establish long-term business relationships; - Maintain and update customer data in the CRM system. The company offers: - Initial training; - Attractive salary; - Multicultural environment; - Flexible working hours; - WFH - A chance to get actively involved in the creation of a brand new product. Job requirements: - You need to have the ability to demonstrate excellent verbal and written communication skills in English; - Possessing the ability to multitask, work well in a dynamic environment and think quickly, so that you can make solid decisions; - Demonstrated ability to achieve high-performance goals and meet deadlines; - Excellent communication and customer service skills. Apply now and join the international team! All applications will be treated strictly confidential. Only short-listed candidates will be contacted. HRS Bulgaria has License № 2361 valid from 15.09.2017.
Cloud and Technical Specialist with French Работа › Администрация и офис сътрудници 2 500 лв We are Center Stars and we always have great opportunities for people with all European languages and even more. The role focus will be client support for technical equipment. Your role will be to c... гр. София днес Наблюдавай We are Center Stars and we always have great opportunities for people with all European languages and even more. The role focus will be client support for technical equipment. Your role will be to communicate with client companies in Europe (mostly over the phone and email) and support them for technical issues related to the performance and usage of the IT products and services. You will keep track of service requests and whenever needed, you will also escalate issues to Technical Leads as per the established internal processes and standards using a ticketing help desk system. Key Responsibilities: ≽ Process support requests; ≽ Analyze system logs; ≽ Remote troubleshooting; ≽ Provide a high level of technical guidance and assistance in problem-solving. We would expect from you: ✔ Excellent French language skills; ✔ Good level of English – B1; ✔ Networking knowledge, preferably in Linux; ✔ Experience with VoIP. ♫ ♫ ♫ Sounds great?! …Send us your recent CV in English and we will contact you to tell you more! ! ! ! Be informed that we also have Referral program and if you know someone who would be interested, you will receive a bonus on successful hiring! ! ! Licensed by MLSP, license N 2564, valid from 03.07.2018 *Nova Logic Company OOD hereby informs you that the data voluntarily provided by you in response to the present e-mail message are personal data and are subject to a special protection regime within the meaning of Regulation 2016/679, Personal Data Protection Act. The personal data provided by you are processed for achieving of purposes permitted by the law and for realization of lawful interests of the personal data administrator.Hereby you grant your explicit consent that Nova Logic Company OOD may process, keep and use the personal data voluntarily provided by you for a period of 3 years, when there is no other statutory term that guarantees their security and protection. Hereby we inform you and you grant your consent that Nova Logic Company OOD may provide your personal data to state bodies and authorities and third parties, when it is obliged to do so by virtue of a special legal provision or when this is necessary for realization of your rights and lawful interests as a participant in a recruitment process or another permitted form of survey in view of potential future employment. In conformity to the internal regulations of Nova Logic Company OOD you have the right to access and the right to correct your personal data, the right to ask for deletion of your personal data and the right to object against the processing, provisioning and disclosing of your personal data for purposes other than the described above.
Technical Support Security&Safety Работа › Администрация и офис сътрудници 2 500 лв We have been providing 70,000 employees to over 15,000 clients in Central Europe and offering innovative HR solutions, flexibly and dynamically for over 30 years. We have been providing 70,000 employees to over 15,000 clients in Central Europe and offering innovative HR solutions, flexibly and dynamically for over 30 years. Technical Support Security&Safety Our client is leading international company in its field – consulting, production, distribution and integration of solutions in technical security. The company has a leading role in the technical security industry of South and Southeast Europe by permanent new knowledge and technologies adoption, while - taking insight into consumer needs and working closely with customers and partners - building a system of relationships with protection of life and property along with quality of life and work improvement being the primary target. What about you? o 3+ years of experience on similar positions in Security&Safety business (technical protection) o Knowledge of video surveillance, intrusion, access control and intercoms systems o An analytical thinking capability and the ability to multitask o Affinity to new technologies and willingness to continuous improvement o Hands-on MS Office package o Fluency in English o Excellent organizational and troubleshooting skills o Driving license and availability for business trips What about your responsibilities? ✓ Offering optimal solutions of technical security and safety equipment ✓ Offering pre-sales technical assistance and after-sales support services to partners and customers ✓ Working with the sales team as the key technical advisor and identifying all technical issues to assure complete customer satisfaction through all stages of the sales process ✓ Participation in educational programs for colleagues, partners and installers of technical protection, making technical presentations and demonstrating how a product will meet clients’ needs ✓ Keeping up with new technologies at the market Company`s offer: ❖ Regular work hours (Monday – Friday) ❖ Excellent remuneration ❖ Professional training ❖ Great office space with amazing colleagues ❖ Fast recruitment process ❖ Opportunity to practice and further improve your technical and language skills If you find this opportunity interesting and challenging, please send us your CV. Only short listed candidates will be approached. Trenkwalder works with open-ended recruitment license N 2711.
Client Support Agent with French, German or Dutch Работа › Оператори в кол център 1 950 лв Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speak... гр. Пловдив днес Наблюдавай Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! About the client The client is a Dutch mobile operator offering customized services for individual mobile users. And now they are in Bulgaria. Their success is based on flexibility, availability, wide and strong network, attractive rates, instant connections and, of course, reliable international and multilingual customer services. Key requirements Full proficiency (C1, verbal & written) in Customer Service Adviser fluent in one of the priority languages (80% of the job will be on phone; 20% writing, fe. emails/social media) Advanced in English (min. B1/B2, mainly for fluent office communication) Previous experience in a customer service environment will be considered an advantage Professional customer handling skills Modern computer literacy is a must Benefits Highly competitive salary Top-class relocation assistance Monthly and annual bonuses Cool team-building events all around the year Real career growth possibilities Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.
Operations Process Аdministrator with Dutch and English language Работа › Оператори в кол център Role Overview:The role is responsible for managing the whole insurance policy lifecycle. This includes policy creation, renewals, changes, transfers, and cancellations. In addition to that, part of th... гр. София днес Наблюдавай Role Overview: The role is responsible for managing the whole insurance policy lifecycle. This includes policy creation, renewals, changes, transfers, and cancellations. In addition to that, part of the process is related to issuance of endorsements and certificates. The role is entirely back-office with no direct interaction with customers. However, there will be daily written communication with our colleagues from the respective office. Previous insurance experience is not required, as extensive internal trainings ensure we internally build and develop a next generation of insurance experts. - Working on various processes related to different insurance products (property, auto, cargo, financial lines). - Responsible for policy creation, renewals, changes, transfers, and cancellations of insurance policies based on instructions received from the respective foreign office. - Working with a specific internal software system for data processing and storing. - Validating the accuracy of data and documents in line with company`s internal policies and the local legal framework. - Active written communication with brokers and colleagues from other company offices. - Fostering a culture of cooperation between team members to ensure high professional standards and positive atmosphere. Required Knowledge: - Very good knowledge of both Dutch and English. - Computer literate and experienced in MS Word. - Attention to details with focus on punctuality when working with documentation. - Ability to prioritize own tasks effectively. - Team-work capabilities – knowledge sharing, providing/seeking guidance and advice when needed. - Previous experience in an administrative position will be considered an advantage. - Fresh graduates are encouraged to apply. Benefits: - Certification - Career Counselling - Additional paid time off - 50% home office per month - Options to buy shares - Luxury health & dental insurance - Food vouchers - Multisport cards - Employee Assistance Program - Bonuses for special occasions
Client Desktop Engineer (Level 3 Technical Support) Работа › IT специалисти и програмисти 2 950 лв Client Desktop Engineer (Level 3 Technical Support) ABOUT US Nordic Recruitment & Consulting offers efficient IT and rare language recruitment and business consulting in Bulgaria - and beyond. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Job Responsibilities: Create optimized and secure baseline Desktop OS images and autopilot profiles that tailor to different hardware configurations as needed Support global application packaging, deployments, documentation, and release control Leverage modern management endpoint practices to update and maintain standards for client endpoints (Windows, iOS, Android, macOS) Extensively utilize scripting to maximize productivity of platform management and endpoint health (ex.: pro-active remediation) Maintain platform security and compliance to protect data and management of segmented desktop environment Define, create and test policy updates for desktop OS in Active Directory and MS Intune Migrate endpoint workloads from legacy management services to Microsoft Endpoint Manager Utilize standard enterprise tools to develop or implement infrastructure hardware, software or other technical components Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability Manage/test and pilot desktop hardware standard for the enterprise Documents technical standards, policies, and procedures pertaining to areas of responsibility Collaborate with other global IT organizations to develop, implement, and influence standards Provide Level 3 Support through escalated incident tickets from the Service Desk and onsite Support Teams per defined Service Level Agreements (SLAs). Manage and monitor applications to ensure all components are functioning at appropriate levels. Provide support, training and assistance for all maximize efficiency & productivity of onsite IT-staff Qualifications/Skills: Excellent oral and written communication skills with a keen sense of customer service Excellent problem-solving and troubleshooting skills Process-oriented with great documentation skills Used to enterprise environments (big scale implementations) Used to work with Offshore associates Expertise in Windows desktop OS configuration, performance tuning, and policies. Deep understanding of Microsoft System Center Configuration Center 2012 (SCCM) and its Imaging process Good understanding of Microsoft Intune and Autopilot Solid understanding of Active Directory and Group Policies Basic Experience with infrastructure scripting solutions such as PowerShell, VBScript, etc. Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.
Client Support Agent with Swedish, French, Dutch, German, Czech Работа › Оператори в кол център 2 400 лв Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speak... гр. София днес Наблюдавай Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! About the client The client is a Dutch mobile operator offering customized services for individual mobile users. And now they are in Bulgaria. Their success is based on flexibility, availability, wide and strong network, attractive rates, instant connections and, of course, reliable international and multilingual customer services. Key requirements Full proficiency (C1, verbal & written) in Customer Service Adviser fluent in one of the priority languages (80% of the job will be on phone; 20% writing, fe. emails/social media) Advanced in English (min. B1/B2, mainly for fluent office communication) Previous experience in a customer service environment will be considered an advantage Professional customer handling skills Modern computer literacy is a must Benefits Highly competitive salary Top-class relocation assistance Monthly and annual bonuses Cool team-building events all around the year Real career growth possibilities Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.
Client Support Agent with Finnish, Swedish, Dutch, Slovenian or Czech Работа › Оператори в кол център 2 500 лв Client Support Agent with Dutch, Finnish, Swedish, Slovenian or CzechNordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordi... гр. София днес Наблюдавай Client Support Agent with Dutch, Finnish, Swedish, Slovenian or Czech Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! About the client The client is a Dutch mobile operator offering customized services for individual mobile users. And now they are in Bulgaria. Their success is based on flexibility, availability, wide and strong network, attractive rates, instant connections and, of course, reliable international and multilingual customer services. Key requirements Full proficiency (C1, verbal & written) in Customer Service Adviser fluent in one of the priority languages (80% of the job will be on phone; 20% writing, fe. emails/social media) Advanced in English (min. B1/B2, mainly for fluent office communication) Previous experience in a customer service environment will be considered an advantage Professional customer handling skills Modern computer literacy is a must Benefits Highly competitive salary Top-class relocation assistance Monthly and annual bonuses Cool team-building events all around the year Real career growth possibilities Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.
Social Media Analyst with Dutch, French or Finnish and fluent English Работа › Мениджъри и експерти 2 750 лв Social MedNordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all No... гр. София днес Наблюдавай Social Med Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! We have a brand new, fascinating role for you at one our major partner companies! Responsibilities: Assist our community and help resolve inquiries empathetically, accurately and on time Respond to user inquiries with high quality, speed, empathy and accuracy Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users Become and remain knowledgeable about client’s products and community standards Make well balanced decisions and personally driven to be an effective advocate for our community Display a strong commitment to doing what’s right for our community in supporting the client’s mission Investigate and resolve issues that are reported on clients site such as requests for account support and reports of potentially abusive content Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site Enforce Client’s Terms of Use by carefully monitoring reports of abuse on the site Review the reported content within agreed turnaround times and standards of quality Identify inefficiencies in workflows and suggest solutions Recognize trends and patterns, and escalate issues outside the company policy to the global team Qualifications: Fluent reading and writing skills in French or Finnish (min. C1) Good written and verbal communication skills in English (min. C1) Awareness for political and social situation in France or Finland Knowledge of modern culture, interest in current events, pop culture and history of France or Finland Reasoning and Analytical Capabilities Open for shift working system – morning, evening and night shifts We offer: · A stable job and career development opportunities · Attractive salary · Special Discounts & Offers (Food vouchers, Multisport cards, etc.) · Additional health insurance · Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office) · Positive international working environment (Relax zones, PlayStation and billiard corners) · Continuous support and learning · Employee referral bonuses Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.
Client Support Agent with Finnish, Dutch, Romanian, Hungarian, French or German Работа › Оператори в кол център 2 500 лв Client Support Agent with Dutch, Finnish, German, French, Hungarian or RomanianNordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and re... гр. София днес Наблюдавай Client Support Agent with Dutch, Finnish, German, French, Hungarian or Romanian Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! About the client The client is a Dutch mobile operator offering customized services for individual mobile users. And now they are in Bulgaria. Their success is based on flexibility, availability, wide and strong network, attractive rates, instant connections and, of course, reliable international and multilingual customer services. Key requirements Full proficiency (C1, verbal & written) in Customer Service Adviser fluent in one of the priority languages (80% of the job will be on phone; 20% writing, fe. emails/social media) Advanced in English (min. B1/B2, mainly for fluent office communication) Previous experience in a customer service environment will be considered an advantage Professional customer handling skills Modern computer literacy is a must Benefits Highly competitive salary Top-class relocation assistance Monthly and annual bonuses Cool team-building events all around the year Real career growth possibilities Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.
Client Support Agent with Czech, Finnish, Dutch, Romanian, Slovenian or Armenian Работа › Оператори в кол център 2 500 лв Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speak... гр. София днес Наблюдавай Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! About the client The client is a Dutch mobile operator offering customized services for individual mobile users. And now they are in Bulgaria. Their success is based on flexibility, availability, wide and strong network, attractive rates, instant connections and, of course, reliable international and multilingual customer services. Key requirements Full proficiency (C1, verbal & written) in Customer Service Adviser fluent in one of the priority languages (80% of the job will be on phone; 20% writing, fe. emails/social media) Advanced in English (min. B1/B2, mainly for fluent office communication) Previous experience in a customer service environment will be considered an advantage Professional customer handling skills Modern computer literacy is a must Benefits Highly competitive salary Top-class relocation assistance Monthly and annual bonuses Cool team-building events all around the year Real career growth possibilities Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.
Client Support Agent with Czech, Finnish, Dutch, Romanian, Polish or German Работа › Оператори в кол център 2 500 лв Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speak... гр. София днес Наблюдавай Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! About the client The client is a Dutch mobile operator offering customized services for individual mobile users. And now they are in Bulgaria. Their success is based on flexibility, availability, wide and strong network, attractive rates, instant connections and, of course, reliable international and multilingual customer services. Key requirements Full proficiency (C1, verbal & written) in Customer Service Adviser fluent in one of the priority languages (80% of the job will be on phone; 20% writing, fe. emails/social media) Advanced in English (min. B1/B2, mainly for fluent office communication) Previous experience in a customer service environment will be considered an advantage Professional customer handling skills Modern computer literacy is a must Benefits Highly competitive salary Top-class relocation assistance Monthly and annual bonuses Cool team-building events all around the year Real career growth possibilities Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.
Customer Care Agent with French, German, Dutch, Italian, Romanian & English Работа › Оператори в кол център 2 100 лв Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners.Our client is one of the world BPO leaders. With contact ce... гр. София днес Наблюдавай Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners. Our client is one of the world BPO leaders. With contact centers in more than 20 countries and over 60,000 employees all over the globe, the company brings nearly a centurys worth of expertise delivering exemplary customer care solutions. Having overachieved project goals and due to extensive workflow, our client is currently expanding a project. They need advanced speakers in French, German, Dutch, Italian, Romanian & English . Requirements: - Proficiency in French, German, Dutch, Italian, Romanian & English; - Outstanding communicative skills; - Focused on clients’ needs and requests; - Team spirit. Key responsibilities: - Providing highest level of customer support via phone, chat and e-mail; - Handling and troubleshooting user support related questions; - Providing full customer care and making sure no client’s question is left without an appropriate answer. Our client offers: - Excellent salary; - Permanent job with a Labor contract; - Full-time assignment; - Attractive social benefits; - Advanced training programs; - Professional growth; - International working environment. Only the shortlisted candidates will be contacted in a timely manner. All the information is protected by the Commision for the Protection of Personal Data (Astrea Recruitment. - reg No 1809)
Client Support Agent with Swedish, French, Dutch, Slovenian, Croatian, Italian or Czech Работа › Оператори в кол център 2 400 лв Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speak... гр. София днес Наблюдавай Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! About the client The client is a Dutch mobile operator offering customized services for individual mobile users. And now they are in Bulgaria. Their success is based on flexibility, availability, wide and strong network, attractive rates, instant connections and, of course, reliable international and multilingual customer services. Key requirements Full proficiency (C1, verbal & written) in Customer Service Adviser fluent in one of the priority languages (80% of the job will be on phone; 20% writing, fe. emails/social media) Advanced in English (min. B1/B2, mainly for fluent office communication) Previous experience in a customer service environment will be considered an advantage Professional customer handling skills Modern computer literacy is a must Benefits Highly competitive salary Top-class relocation assistance Monthly and annual bonuses Cool team-building events all around the year Real career growth possibilities Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.
Client Support Agent with Swedish, Armenian, Finnish, German, Slovene, French, Romanian or Dutch Работа › Оператори в кол център 2 500 лв Client Support Agent with Swedish, Armenian, Dutch, Finnish, German, French, Slovene or RomanianNordic Recruitment & Consulting offers language recruitment and business consulting, both with strong No... гр. София днес Наблюдавай Client Support Agent with Swedish, Armenian, Dutch, Finnish, German, French, Slovene or Romanian Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! About the client The client is a Dutch mobile operator offering customized services for individual mobile users. And now they are in Bulgaria. Their success is based on flexibility, availability, wide and strong network, attractive rates, instant connections and, of course, reliable international and multilingual customer services. Key requirements Full proficiency (C1, verbal & written) in Customer Service Adviser fluent in one of the priority languages (80% of the job will be on phone; 20% writing, fe. emails/social media) Advanced in English (min. B1/B2, mainly for fluent office communication) Previous experience in a customer service environment will be considered an advantage Professional customer handling skills Modern computer literacy is a must Benefits Highly competitive salary Top-class relocation assistance Monthly and annual bonuses Cool team-building events all around the year Real career growth possibilities Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.
Client Support Agent with French, Greek, Armenian, Slovenian, Dutch, Hungarian, Polish or German Работа › Оператори в кол център 2 000 лв Client Support Agent with Polish, Slovenian, Greek, Hungarian, Armenian, French, German or DutchNordic Recruitment & Consulting offers language recruitment and business consulting, both with strong No... гр. Пловдив днес Наблюдавай Client Support Agent with Polish, Slovenian, Greek, Hungarian, Armenian, French, German or Dutch Nordic Recruitment & Consulting offers language recruitment and business consulting, both with strong Nordic focus and reach. Nordic Recruitment & Consulting is the leading source for all Nordic speakers (Finnish, Swedish, Danish and Norwegian) in Bulgaria. Having long experience in recruitment we value above all those things that make us successful because of our clients, candidates and partners success: trustworthiness, good communication, Can do-attitude, finding solutions, being flexible; being available. We also have genuine passion for what we do. Contact us any time and you will receive a prompt reply with already proposed solutions for what we can do for you! About the client The client is a Dutch mobile operator offering customized services for individual mobile users. And now they are in Bulgaria. Their success is based on flexibility, availability, wide and strong network, attractive rates, instant connections and, of course, reliable international and multilingual customer services. Key requirements Full proficiency (C1, verbal & written) in Customer Service Adviser fluent in one of the priority languages (80% of the job will be on phone; 20% writing, fe. emails/social media) Advanced in English (min. B1/B2, mainly for fluent office communication) Previous experience in a customer service environment will be considered an advantage Professional customer handling skills Modern computer literacy is a must Benefits Highly competitive salary Top-class relocation assistance Monthly and annual bonuses Cool team-building events all around the year Real career growth possibilities Nordic Recruitment & Consultings recruitment rights and activities are based upon Recruitment Licence No. 2022 (issued 01.04.2016). Services of Nordic Recruitment & Consulting are fully free for the candidates.
IT Help Desk Support Specialist Работа › Администрация и офис сътрудници 1 500 лв За един от нашите клиенти - технологичен лидер в областта на продуктите за електроснабдяване, роботика, индустриална автоматизация и енергийни мрежи, обслужващ клиенти по целия свят, търсим IT Help... гр. Севлиево, Габрово днес Наблюдавай За един от нашите клиенти - технологичен лидер в областта на продуктите за електроснабдяване, роботика, индустриална автоматизация и енергийни мрежи, обслужващ клиенти по целия свят, търсим IT Help Desk Support Specialist. Очакваме от теб да притежаваш познания в мрежовата част и базови такива в SQL, предишен опит в работата с MS SQL база данни и добро работно ниво на английски език. Работата се характеризира с поддръжката, техническото и оперативното управление на информационните системи, както и конфигурирането, използването, поддръжката и замяната на техническата инфраструктура, оборудване и софтуер. По-детайлно основните задачи ще бъдат свързани с: ✔ Осигуряване на мрежа на работно място; ✔ Конфигуриране на IP адреси; ✔ Изчистване на натрупани логове в системата; ✔ Извършване на Back up and Disaster Recovery процедури; ✔ Настройване, поддръжка и/или смяна на принтери, компютри, телефони. Част от задълженията са и чисто административни, свързани с попълване на бланки и формуляри. Нашият клиент предлага: ✔ Работа с екип от професионалисти в динамична среда; ✔ Възможност за професионално развитие; ✔ Стандартно работно време; ✔ Богат бонусен пакет; ✔ Ваучери за храна; ✔ Допълнително здравно осигуряване; ✔ Осигурен транспорт от Габрово, Велико Търново и Ловеч. Кандидатствайте сега! ! ! Очакваме Вашите СВ-та! Лиценз от МТСП, N 2564, валиден от 03.07.2018 - безсрочен „Нова Лоджик Къмпани“ ООД Ви информира, че доброволно предоставените, в отговор на настоящата обява, данни са лични и попадат под специален режим на защита по смисъла на Регламент 2016/679 и Закона за защита на личните данни. Предоставените лични данни се обработват за постигане на законово позволени цели и за реализиране на законните интереси на администратора на личните данни. Вие давате изрично съгласие „Нова Лоджик Къмпани“ ООД да обработва, съхранява и използва доброволно предоставените лични данни в рамките на срок от 3 години, когато няма друг законов срок, който да гарантира тяхната сигурност и опазване в тайна. Информираме Ви и Вие се съгласявате, че „Нова Лоджик Къмпани“ ООД предоставя личните данни на държавни органи и институции или на трети лица, когато има такова задължение по силата на закон, или е необходимо за реализиране на Вашите права и законни интереси като участник в подбор или друга позволена форма на проучване с цел учредяване на бъдещо трудово правоотношение. При спазване на вътрешните правила на „Нова Лоджик Къмпани“ ООД имате право на достъп и право на коригиране на Вашите лични данни, право да бъдете заличен, както и имате право да възразите срещу обработването, предоставянето и разкриването на Вашите лични данни за различни от тук посочените цели.
Sales Support Specialist Работа › Администрация и офис сътрудници Sales Support SpecialistResponsibilities: ∙ Administrative work with documents; ∙ Extract and maintain data base; ∙ Create basic reports and work with lists; ∙ Support company’s projects & incentives; ∙ Research and Purchasing for Marketing department ∙ Support the organization of companys events and trainings (online and offline). ∙ Ongoing support of the independent sales partners of the company; Requirements: ∙ Good command of English - written and spoken (German is a plus); ∙ Good knowledge of MS Office (Word, PowerPoint, Outlook); ∙ Very good knowledge and practical experience with Excel is a must ∙ Analytical skills; ∙ Accurate with strong attention to details; ∙ Solution-oriented; ∙ Strong ability to work in team; ∙ Self-organized person to manage the daily process and meet the deadlines; ∙ Relevant education and experience. The offer: ∙ Opportunity for work in interesting and dynamic sector; ∙ Opportunity to join an international team of professionals; ∙ Very good remuneration package including additional health insurance and Multisport.
Sales Specialist with English Работа › Администрация и офис сътрудници 1 850 лв Top Skills Recruitment is a recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our ... гр. София днес Наблюдавай Top Skills Recruitment is a recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity. Currently, we are looking for a Sales Specialist with English to join our fabulous team and develop their career. So, if you are someone who: is constantly on the Internet looking for a job that looks like it’s for you only!sees in money and can sell literally everything to everyone!can’t wait to find out the results from the job he/she does (spoiler alert – if you keep reading you might see the results in your bank account pretty soon) Then, we are offering you: Generous remuneration package and attractive bonuses (yes, generosity is a characteristic of ours)Supportive bosses narrowing down the gap between employers and employeesCool workspace where you can do your tasks in a hammock, on a patio swing or the softest coach anywhereAdditional health insuranceSport cardHome office opportunity Sounds nice, doesn’t it? In this case, reply directly here and come join us! With this application, you consent to the processing of your personal data for the purpose оf providing you temporary, fixed or permanent work and providing you opportunities for recruitment and future projects to be carried out by Top Skills Recruitment in full compliance with the GDPR and all other applicable data protection laws. License for recruitment for Bulgaria: 2399 15.11.2017. License for administration and protection of personal data: 432025 23.10.2017
Sales Support Specialist - Bulgaria Работа › Оператори в кол център Niminom works exclusively for Rebound Electronics. For that purpose we are now searching experienced sales person to significantly increase our local presence and sales volume. Rebound is a privately ... гр. София днес Наблюдавай Niminom works exclusively for Rebound Electronics. For that purpose we are now searching experienced sales person to significantly increase our local presence and sales volume. Rebound is a privately owned hybrid distributor of electronic components with global sourcing and supply capabilities. Rebound Electronics has been set up to enhance Rebound Group’s capacity to service the ever increasing needs of the electronics industry from MRP requirements and cost reduction programmes to shortage and excess management. Main responsibilities: • Sales Support of the Account Manager in all aspects of managing each customer account • Develop and nurture the business cooperation with existing customers • Search and acquisition of new customers • Building long-term relationships with customers • Cooperation with other company departments (purchase, logistic, warehouse, accounting) Requirements: • College or university degree, preferably technical or economical • min. 2 years successful experience in a similar sales position • Very good knowledge of English language (necessary condition) • Proactive approach and results oriented personality • Very good communication and organizational skills • Knowledge of MS Office We offer: • Interesting job in international team of growing company • Adequate salary relevant to experience and motivation bonuses based on results • Very good working atmosphere • Perspective of personal growth in one of the most successful multinational companies in its area
Junior Sales Specialist with English Работа в Чужбина › Други страни Radioactive International Recruitment (RIR) is a licensed company that provides innovative recruitment services. Our headquarters are based in Sofia, Bulgaria. We focus our efforts on matching the rig... Извън страната вчера Наблюдавай Radioactive International Recruitment (RIR) is a licensed company that provides innovative recruitment services. Our headquarters are based in Sofia, Bulgaria. We focus our efforts on matching the right talents for each specific professional opportunity. At the moment, we have clients in different countries such as Dubai, Malta, Lithuania, Bulgaria etc. Our team consists of highly experienced recruiters in the field of IT, Sales, BPO, Hospitality etc. For client of ours - we are looking for Junior Sales Specialist with English. Job description: - To expand the business by sourcing, qualifying and adding new members into our platform. - Coordinate with Sales Account Manager teams. - Evolving and improving campaigns and actions to meet targets. - Have outbound calls, mass mailing, digital marketing, online research. Requirements: -Determined, hard-working and fast learning person whose interest in a future career lay on Sales and Business Development. - Open mind and coachable mind are crucial for this job. - Excellent English is a must. - Additional languages are a plus. - Ethical work and team spirit. - Creativity and resourcefulness. - Willingness to relocate to Poland. The successful candidate will enjoy: - Basic + Commissions - Health Insurance - Pension - Sports card - Language center - 26 days of holidays - Full relocation package - Company Phone Do you see yourself part of this? Send us your CV in English. All applications will be treated with strict confidentiality. Only shortlisted candidates will be contacted. Our services are free of charge for all applicants. Radioactive International Recruitment and its employment activities are based on a Recruitment license № 2199/12.01.2017.
Retention Specialist with Spanish or English Работа › Оператори в кол център 2 500 лв Top Skills Recruitment is a recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our ... гр. София днес Наблюдавай Top Skills Recruitment is a recruitment agency established by professionals with many years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity. For an international company we are looking for dynamic and experienced retention representatives to join their team of professionals. Responsibilities: Communication with existing and potential clients over the phone, chat and emailGrowing and retention of client portfoliosPresent, promote and sell the services of the companyImplement effective sales techniques to qualify customers’ needsStaying up to date with the worlds financial marketsRequirements: Min. 1 year of previous experience as a retention agent in the area of foreign exchange markets is a mustFluency in Spanish or EnglishStrong communication and negotiation skillsAttention to detail and motivation to reach targetsStrong organizational and time management skills What our client can offer you: Attractive fixed salaryMonthly bonus schemeAdditional health insurance and sport cardWorking in a young and dynamic international environmentFuture career development within the companySnacks and beverages in the officeTeam buildings, events and different surprises for the employeesIf you are interested in this position, please send us your CV in English.All applications will be treated as strictly confidential. Only short-listed candidates will be contacted.Keywords: SpanishEnglishRetentionForextradingWith this application, you consent to the processing of your personal data for the purpose оf providing you temporarily, fixed or permanent work and providing you opportunities for recruitment and future projects to be carried out by Top Skills Recruitment in full compliance with the GDPR and all other applicable data protection laws. License for recruitment for Bulgaria: № 2399 15.11.2017. License for administration and protection of personal data: № 432025 23.10.2017
English Support Hero Работа в Чужбина › Други страни 1 500 лв Top Skills Recruitment is a recruitment agency established by professionals with years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candi... Извън страната днес Наблюдавай Top Skills Recruitment is a recruitment agency established by professionals with years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity. Were immediately hiring an English Support Hero for a quickly-evolving company to handle customers requests. You will be able to: Engage in a fully paid training program to teach you what you need to knowProvide support to the customers via phone, email or chatUse a computer to navigate various screens to help the customerRecommend new products or services to customersWhat do you need to be successful at this job? It is simple… Be fluent in English (C1)Be able to join the company in a short noticeBe able to work Monday to Sunday on different shifts - 24/7 (including night shifts)Be able to represent our client’s products and deliver outstanding customer service with clarity, passion and enthusiasmComputer skills are extremely helpfulPrevious call center or customer sales and service experience is a plusWhat is in it for you? Glad you asked… Excellent compensation package - 1400 BGN gross + additional payment for night hoursCareer developmentExtra employee perks and discountsMedical planFun and lively environment with contests and team bonding activitiesIf you are interested in this position, please send us your CV in English. All applications will be treated as strictly confidential. Only short-listed candidates will be contacted. License for recruitment for Bulgaria: № 2399 15.11.2017. License for administration and protection of personal data: № 432025 23.10.2017 Key words: Customer supportEnglishАнглийски
English Support Hero Работа › Администрация и офис сътрудници 2 300 лв Top Skills Recruitment is a recruitment agency established by professionals with years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candi... гр. София днес Наблюдавай Top Skills Recruitment is a recruitment agency established by professionals with years of experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the best in our candidates so they can land their desired job and at the same time deliver high standard services to our clients. We assist people in their quest for the right career opportunity. Were immediately hiring an English Support Hero for a quickly-evolving company to handle customers requests. You will be able to: Engage in a fully paid training program to teach you what you need to knowProvide support to the customers via phone, email or chatUse a computer to navigate various screens to help the customerRecommend new products or services to customersWhat do you need to be successful at this job? It is simple… Be fluent in English (C1)Be able to join the company in a short noticeBe able to work Monday to Sunday on different shifts - shifts between 8 am and midnightBe able to represent our client’s products and deliver outstanding customer service with clarity, passion and enthusiasmComputer skills are extremely helpfulPrevious call center or customer sales and service experience is a plusWhat is in it for you? Glad you asked… Excellent compensation packageHome office during Covid-19 situationCareer developmentMedical plan13th salaryExtra employee perks and discountsFun and lively environment with contests and team bonding activitiesIf you are interested in this position, please send us your CV in English. All applications will be treated as strictly confidential. Only short-listed candidates will be contacted. License for recruitment for Bulgaria: № 2399 15.11.2017. License for administration and protection of personal data: № 432025 23.10.2017 Key words: Customer supportEnglishАнглийскиChat supportEmail supportPhone support
Customer Service Specialist with English and German Работа › Оператори в кол център This is us.A leading European FinTech company helping people and businesses from 130+ countries make and accept payments in the most efficient, secure and convenient way. Today this results in more th... гр. Варна днес Наблюдавай This is us. A leading European FinTech company helping people and businesses from 130+ countries make and accept payments in the most efficient, secure and convenient way. Today this results in more than 500,000 customers across the world. We are redesigning the payments world to offer unique experience and make every payment modern, interactive and simple. All across the customer pathway, online and offline, we use the means of creativity and art to power our clients manage their money with ease and responsibility. “iCard” AD is a Payment Institution and Electronic Money Institution, licensed under Payment Services Directive (PSD 2007/64 EC) and E-Money Issuers Directive (2009/110/EC), authorized to provide payment services and e-money in EU and EEA countries. “iCard” is a principal Member of MasterCard Worldwide, VISA Europe, UnionPay International, JCB, Amex, Issuer of Electronic Money and Payment Transaction and member of SEPA and SWIFT. Why? Because we know there’s a story behind every payment and we choose to believe it brings a change for a better world. And because we grow fast, we want you to be part of our upcoming growth vision, development and challenges! Is this you? Finding just a good job is simply not good enough. You want your skills, passion and extra efforts to be noticed and put to good work. You want to see yourself grow on daily basis, because you know life is all about excelling. In the current role you will be challenged to: • Provide high quality customer service to our English and German speaking clients. • Sustainably grow your knowledge about our innovative products and services. • Work with various communication channels. Your profile: • Excellent command of English - both written and spoken. • Excellent command of German - both written and spoken. • Strong communication and interpersonal skills. • Willingness to learn about new, innovative financial solutions and be the trusted person to our clients. • Good multitasking, prioritization and organizational skills. • Good attention to details. • Ability to work in a team environment. Here is what we’ve got to offer: • “Google Office-Class” workplace in an open, friendly hi-tech environment. • Attractive and motivating salary. • The opportunity to work with other dedicated professionals building the future of Payment Solutions. • Promotions and a salary review based on performance. • Exciting team building events. • Opportunity to refresh in our facilities, including fitness, bowling and relax areas. • Did we mention free coffee, food and drinks at the office? Are you ready to take it to the next level? Apply by sending us: • CV in English. • Cover letter. We always properly take care of all applicants, and you can be sure that the personal details of every single one of you will be treated with the utmost respect, confidentiality, and full compliance with the Personal Data Protection Law. Only short-listed candidates will be contacted, so keep it tight and fresh - good luck to all of you!
Airline Reservation Specialist with Italian and English Работа в Чужбина › Други страни Are you ready to take your career to the next level? Are you ready to take your career to the next level? Airline Reservation Specialist with Italian and English Do you want to work for one of the biggest and well known European airline companies? If you have the motivation, relevant experience and the desire to learn and develop in a multinational corporate environment, we encourage you to read all the details below and apply for the open position. This would be the right role for you if you: - Have excellent language skills in Italian and English language - Have excellent communication skills - Have previous experience in a travel agency, airline reservations or similar role - this will be considered as an advantage - Have motivation for development - Are able to work on flexible shifts ABOUT YOU: - You want to be part of a team which is responsible for providing an excellent customer care service to the clients of the airline company – via phone and email - You have excellent communication skills and you would be happy to support customers with reservations and flight changes in a polite and professional manner - You want to work in friendly and positive environment - You are looking for place where you can develop yourself professionally WE WILL GIVE YOU: - Very competitive salary - Salary increases upon reached milestones - Attractive performance incentives - Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; - Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications) - Monthly/Quarterly Rewards & Recognition Programs It’s not just a job, it’s your career!
Airline Reservation Specialist with French and English Работа › Администрация и офис сътрудници Are you ready to take your career to the next level? Are you ready to take your career to the next level? Airline Reservation Specialist with French and English Do you want to work for one of the biggest and well known European airline companies? If you have the motivation, relevant experience and the desire to learn and develop in a multinational corporate environment, we encourage you to read all the details below and apply for the open position. This would be the right role for you if you: - Have excellent language skills in French and English language - Have excellent communication skills - Have previous experience in a travel agency, airline reservations or similar role - this will be considered as an advantage - Have motivation for development - Are able to work on flexible shifts ABOUT YOU: - You want to be part of a team which is responsible for providing an excellent customer care service to the clients of the airline company – via phone and email - You have excellent communication skills and you would be happy to support customers with reservations and flight changes in a polite and professional manner - You want to work in friendly and positive environment - You are looking for place where you can develop yourself professionally WE WILL GIVE YOU: - Very competitive salary - Salary increases upon reached milestones - Attractive performance incentives - Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; - Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications) - Monthly/Quarterly Rewards & Recognition Programs It’s not just a job, it’s your career!
Airline Reservation Specialist with Russian and English Работа › Администрация и офис сътрудници Are you ready to take your career to the next level? Are you ready to take your career to the next level? Airline Reservation Specialist with Russian and English Do you want to work for one of the biggest and well known European airline companies? If you have the motivation, relevant experience and the desire to learn and develop in a multinational corporate environment, we encourage you to read all the details below and apply for the open position. This would be the right role for you if you: - Have excellent language skills in Russian and English language - Have excellent communication skills - Have previous experience in a travel agency, airline reservations or similar role - this will be considered as an advantage - Have motivation for development - Are able to work on flexible shifts ABOUT YOU: - You want to be part of a team which is responsible for providing an excellent customer care service to the clients of the airline company – via phone and email - You have excellent communication skills and you would be happy to support customers with reservations and flight changes in a polite and professional manner - You want to work in friendly and positive environment - You are looking for place where you can develop yourself professionally WE WILL GIVE YOU: - Very competitive salary - Salary increases upon reached milestones - Attractive performance incentives - Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; - Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications) - Monthly/Quarterly Rewards & Recognition Programs It’s not just a job, it’s your career!
Airline Reservation Specialist with Italian and English Работа › Администрация и офис сътрудници Are you ready to take your career to the next level? Are you ready to take your career to the next level? Airline Reservation Specialist with Italian and English Do you want to work for one of the biggest and well known European airline companies? If you have the motivation, relevant experience and the desire to learn and develop in a multinational corporate environment, we encourage you to read all the details below and apply for the open position. This would be the right role for you if you: - Have excellent language skills in Italian and English language - Have excellent communication skills - Have previous experience in a travel agency, airline reservations or similar role - this will be considered as an advantage - Have motivation for development - Are able to work on flexible shifts ABOUT YOU: - You want to be part of a team which is responsible for providing an excellent customer care service to the clients of the airline company – via phone and email - You have excellent communication skills and you would be happy to support customers with reservations and flight changes in a polite and professional manner - You want to work in friendly and positive environment - You are looking for place where you can develop yourself professionally WE WILL GIVE YOU: - Very competitive salary - Salary increases upon reached milestones - Attractive performance incentives - Other than the statutory taxes, we also offer our employees a unique social benefits package which includes: Additional Health Insurance; Life Insurance; Food Vouchers; Gift Vouchers; - Unique Training & Development Opportunities (E-learning & Classroom modules, International Certifications) - Monthly/Quarterly Rewards & Recognition Programs It’s not just a job, it’s your career!
Sport Support Associate with English Работа › Администрация и офис сътрудници Want to be part of the customer service team for the No.1 Sports Brand in the world?You will be passionate about the product and highly motivated to deliver exceptional customer service. You will want... гр. София днес Наблюдавай Want to be part of the customer service team for the No.1 Sports Brand in the world?You will be passionate about the product and highly motivated to deliver exceptional customer service. You will want to build a rapport with repeat customers and be as enthusiastic as they are about the brand and product.Want to be part of a friendly, international and sociable team who enjoy working together to deliver exceptional service? All whilst living in one of Europe’s most vibrant cities?Objective:The support associate will be responsible for taking inbound calls from prospective customers with regards to sports clothing and products, handling customer inquiries in a professional manner while providing the highest level of customer service. It is important to maintain a good knowledge of the sports environment and the latest gadgets in order to increase our customer support. You will be responsible for but not limited to:Offering customer service to end users/dealers in relation to a wide range of productsSupporting customersdealers via chat and phoneEnsure customer satisfaction by providing timely and accurate informationLogging detailed and accurate case notes to ensure optimal assistance for customers Experience and personal skills needed:High School EducationFluency in English, both written and verbalYou have strong typing and PC skillsWilling to work flexible hours – Monday to SundayEnthusiastic and dynamic, you are very comfortable with communicating by phone and mailYou are outgoing and approachable, with excellent customer service and enjoy working in a team environmentYou are interested in sports and you enjoy different sports activitiesWell-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation We offer you:Competitive salaryA bright, modern and exciting place to work, with excellent staff facilitiesMedical plan fully covered by ConcentrixLife insuranceVarious career development opportunitiesAnnual reward and recognition eventsHoliday payTeam and Concentrix events Concentrix Corporation (Nasdaq: CNXC) is a leading technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands including over 95 Global Fortune 500 clients and over 90 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. We are Different by Design. We are Different by Design.
HR Support Representative with Italian and English Работа › Администрация и офис сътрудници HR Support Representative with Italian and English We are currently searching for an energetic and committed individual to join our newest project in Sofia, Varna and Burgas! We are looking for someone with strong organizational and communication skills, who will ensure all incoming HR inquiries for our client are handled timely and in a professional manner. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Your responsibilities: Receive & log all queries received through phone & email Responsible to work on Ticketing to resolve the queries received from the employee Responding to inquiries regarding policies and programs including benefits, attendance, payroll deductions, etc. Adhere to defined processes and ensure delivery in accordance with set quality standards Ensure the Service level are always achieved for HRS processes Integrity and discretion in dealing with sensitive information and always ensure data privacy Take ownership for query resolution and individual metrics Our top candidate possesses: Excellent command in Italian –B2 or higher Good knowledge of English – B2 or higher Bachelor’s degree Microsoft Office Proficiency Strong attention to detail and good interpersonal skills Strong decision making and problem-solving skills Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards Ability to multi-task and agility to change in fast-paced dynamic environment Ability to work on shifts Life at Sutherland: Competitive salary Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, additional benefits Rewards and recognition programs Trainings following the leading global standards for highest quality of Customer Service and Technical Support Structured working environment Career opportunities Great office location and work from home possibilities
Customer support specialist with Portuguese (mobile app,non-voice) Работа › Администрация и офис сътрудници 2 500 лв At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are ... гр. София днес Наблюдавай At HRS, we believe the right job can transform a persons life and the right person can transform a business. Wee passionate about connecting our candidates with the right job for them. You are not an exception! The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients. Our partner is one of the leading business transformation companies. They are looking for an experienced Portuguese speaking candidate to to join their team as it is expanding. The person will have the opportunity to build a good professional relationship with the clients and improve their experience as users. Main Responsibilities: The main focus of the role is providing general customer support to the clients mainly via email and chat regarding the mobile financial app; Resolving and investigating various cases and escalating them to the responsible departments; The client offers: Excellent salary; Exciting work environment with a lot of extras; Opportunity for home-office;Attractive social package. This would be the right role for you if you: Have excellent verbal and written Portuguese (C1 Level); Very good English level (B2/C1 Level); Have excellent communication skills; Are a reliable individual with a positive attitude; Have previous experience in customer or technical support Apply and you will get the full broad information about your possibilities with HRS Bulgaria! All applications will be treated strictly confidential. Only short-listed candidates will be contacted.
Live Chat Specialist - German and English - Day Shifts Работа › Оператори в кол център THE ROLE: LIVE CHAT SPECIALIST – GERMAN AND ENGLISH – DAY SHIFTSWe are looking for a Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting b... гр. София днес Наблюдавай THE ROLE: LIVE CHAT SPECIALIST – GERMAN AND ENGLISH – DAY SHIFTSWe are looking for a Live chat specialist to join our busy data-driven team based in Sofia, Bulgaria. It is a day shift role, starting between 8 am and 3 pm and finishing between 5 pm and midnight Monday – Sunday. The team is involved in variety of different tasks, ensuring the players’ experience is a positive one.ARE YOU OUR NEXT STAR PLAYER?You’ll be our Group ambassador, helping our customers with any questions they may have. We’ll provide you with everything you need. Starting with a comprehensive training course, specifically tailored to aid you in your new job and enabling you to work further with our knowledge base, promotional materials and ever-evolving environment, so that you can focus on keeping our customers happy and constantly improve their end-user experience.WHY WE NEED YOU?We are expanding our Customer Support team and therefore we are looking for more people to join our team. This is needed because we are the largest online gaming, poker and sports betting company in the world and therefore, we are constantly acquiring new players and expanding our presence in regulated markets all over the world.SOME OF YOUR RESPONSIBILITIES: • You will be liaising directly with our players primarily via live chat and occasionally by email to answer their questions and resolve their queries; • You will be on top of your game, when having to inform players of any upcoming promotions, regulation changes and requirements; • Always providing fast, accurate, thorough and friendly responses; • You will stay fully up-to-date with all of the PokerStars Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting our players as requested by management; • It is a busy team, so you’ll enjoy a fast-paced environment working to agreed targets, as we strive to grow our brands and develop our services; • You will be willing to know the business in depth by being involved in projects and task groups;Due to the current circumstances, you will be willing to start your journey with PokerStars by working from your home in Sofia and become part of the team in a virtual capacity.WHO WE’RE LOOKING FORYour experience:While previous experience in a Customer facing role is not a requirement, any relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage.Your skills:• You need to have the ability to demonstrate excellent verbal and written communication skills in German and English; • Customer – obsessed; • Possessing the ability to multitask, think quickly on your feet, so that you can make solid decisions;Being Tech-savvy and efficient with different communication and office software tools;Your behaviour:Highly- motivated with great attention to detail and able to evaluate customer demands. WHAT’S IN IT FOR YOU?We offer a competitive discretionary annual performance bonus. And we provide advice and dedicated assistance to those moving to Bulgaria.YOUR PACKAGE WILL INCLUDE: Discretionary annual performance bonus based on personal and company metrics.Additional skills bonuses (600 BGN) up to 3 times per year;Health and dental insurance for you, your partner and your children (if you all live at the same address);250 BGN Personal interest allowance to let you learn something new or pursue a hobby;490 BGN for Home Office furniture;1000 BGN as congratulations if you have a baby whilst you work for us;In-house training and development to develop your skills, progressing your career;Contribution towards your transportation and lunch expenses;Every year, the Group provides the opportunity to participate in a very generous 3-year savings plan, with the possibility of buying stock at a discounted price and benefiting from the company’s good performance on the market;Sports program and social events; including our sensational summer and Christmas partiesFree fresh fruit, snacks and drinks in the office;Relaxation areas around the office, including a PlayStation and Pool table; WHAT HAPPENS NEXT? If you’re what we’re looking for, next up would be a phone interview and after that an online test. And if that goes well, we’ll meet you for a Zoomface-to-face interview.Please note we are unable to support visa applications for this particular role.THE GROUPPokerStars is part of Flutter Entertainment Plc, a global sports betting, gaming and entertainment provider headquartered in Dublin and part of the FTSE 100 index of the London Stock Exchange. Flutter brings together exceptional brands, products and businesses and a diverse global presence in a safe, responsible and ultimately sustainable way.We are an equal opportunity employer that values diversity. We do not discriminate on any protected characteristic as defined by applicable law.We will look to provide reasonable accommodation for applicants with disabilities to participate in the job application or interview process. If you need assistance, please contact: talent@starsgroup.com Please note we cannot accept general applications; this inbox is just for providing support to those who need it.